Quadrant Heating Electrics & Plumbing Ltd Reviews Summary

Professionalism

Pros:

• "Excellent, very professional =happy customer."
• "Explained everything in detail and was very professional all round."
• "Very professional, calm and quickly sorted problem."
• "Not only did Ahmed have excellent knowledge, he was very good at helping us understand."
• "He was not only skilled and efficient but also very respectful."
• "Very friendly and knowledgeable, price is very affordable."
• "Prompt callback, professional service (including wearing overshoes on a rainy day)."
• "Firstly I'd like to say a big thank you to Mr Ahmed for restoring my faith in plumbers."

Cons:

• "I paid this asian engineer good money to do a job on a boiler. As he was completing the job he did not choose to honour his quote demanding more money."

Responsiveness and Timeliness

Pros:

• "Ali came out to us, arrived within 35 mins of making call on Saturday."
• "Top notch service - arrived at my house within 30 minutes of my first call to them."
• "Very quick to find the problem with my boiler and fixed it instantly."
• "Ahmed was able to fix our central heating on the same day."
• "We were in a difficult situation with regards to needing a flue installed urgently and Quadrant heating came to the rescue!"
• "Very professional, knows what he's doing. Good advice. Replaced boiler in my rented flat, did it all in one day."
• "We had an emergency at 8pm and Ahmed was able to come out pretty much right away, diagnose the cause and fix it there and then."
• "What a wonderful plumber, cannot believe called out at 9.30pm was here within 30mins and solved my issue within15 minutes."

Cons:

• "I was having an issue for a number of months and British Gas kept cancelling my appointments."

Quality of Service

Pros:

• "They installed a new boiler for us today. The service was excellent from initial contact right the way through."
• "Very reasonable price. Advice was very clear and honest about what needing doing."
• "The services were of top quality and the advice offered was to the point and very informative."
• "Having communicated accurately about the follow up visit, they removed the damaged part, showed me exactly what the problem was."
• "Quality job and excellent experience with these fellas!"
• "Quadrant were a godsend when I urgently needed a plumber to fix a leak in my loft."
• "Fantastic service, arrived on time, found the leak and fixed it within a short space of time."
• "Fantastic work by Ahmed. Punctual, professional, and worked very quickly to stop the radiator leak."

Cons:

• "I paid this asian engineer good money to do a job on a boiler. As he was completing the job he did not choose to honour his quote demanding more money."
• "Also, his colleague, who has no qualifications in plumbing or gas was completely unprofessional and his workmanship poor."

Value for Money

Pros:

• "Very reasonable price. Advice was very clear and honest about what needing doing."
• "Had a power shower & a kitchen tap replaced. The services were of top quality."
• "Friendly and professional and excellent value for money when I was expecting a costly repair!"
• "Good value for money and professional service."
• "His costs were very reasonable too."
• "I would rate him highly."
• "I will never go anywhere else again."
• "Friendly, efficient and educational. He called half an hour before to let me know he was on the way."

Cons:

• "I paid this asian engineer good money to do a job on a boiler. As he was completing the job he did not choose to honour his quote demanding more money."
• "Very expensive engineer and we had issues after he left."