Taco Bell Reviews Summary

Category: Fast food restaurant Leeds

Address: St John's Shopping Centre, Merrion St, Leeds LS2 8LQ, United Kingdom

Phone: +441132435052

Rating: 3.9
based on 155 reviews.

Food Quality

Pros:

  • "The food was so tasty."
  • "I had a beefy nacho griller with chips and Pepsi Max for a reasonable price, finding the meal to be well-prepared and delicious."
  • "Absolutely loved it and amazing price too."
  • "Simply unique, tasty and exceptionally brilliant."
  • "Naked chicken taco was amazing."
  • "I ordered quesadillas, and no lie it was the best thing I've ever tasted."
  • "The food was good! The chicken taco with the chicken crunch wrap are the best!"
  • "Food is delicious when it come hot!"

Cons:

  • "The food was clap cold and greasy as hell and the meat…. I think they forgot to put anything inside."
  • "The entire order was cold and soggy. The burritos were flat and more or less empty."
  • "The so-called 'vegetarian' menu lacked variety and flavor. The bean burrito I ordered was disappointingly bland."
  • "Super greasy and nowhere as good as I remember."
  • "The burrito felt empty so I opened it. I have never seen such a small portion of food in my life."
  • "Cold meal, except for the fries, hardly any mince filling in the tacos and no salad."
  • "Most disgusting food I have ever had in my life."
  • "Nothing like the advertised photos and was all cold."

Service and Staff

Pros:

  • "The staff were very helpful when my drink fizzed over."
  • "Manager on duty was very polite and took our order."
  • "Service was so fast, it came in a minute. Staff were friendly and so happy."
  • "Clean new restaurant. Friendly staff, with a decent menu."
  • "Staff were really friendly and helpful."
  • "Was served by a lovely young Asian lad who gave us large drinks at no extra cost."
  • "The customer service was great."
  • "Staff are very helpful with helping me order my first taco bell."

Cons:

  • "The Indian woman who works here is so rude."
  • "Extremely rude staff who were throwing cans to customers."
  • "Staff didn't acknowledge our arrival and when we said excuse me they looked at us like we had interrupted their life."
  • "I used my disability key to go into the toilets and was yelled at by a member of staff."
  • "I asked where our order was to be told they were only just starting it."
  • "Staff were extremely rude. I was told I was unable to make an order as there was only 3 chef’s in the kitchen."
  • "The staff who work in here are disgusting. I went in asking for 2 separate meals and instead the guy orders me 4 of the wrong meal!"
  • "Staffs are rude I am disgusted on how they have treated me."

Delivery and Order Accuracy

Pros:

  • "Fast service, fab staff, good location and reasonable price."
  • "Food is great and a cheap price! They have quite a good range of different meals to try."
  • "Food out kitchen was also very slow but once the food arrived, it was good and hot."
  • "Delicious Mexican/American style food. The restraunt is trendy and modern for a fast food place."

Cons:

  • "The orders have never ever been right, always something missing."
  • "I spent over £18 and they gave me the wrong order and even gave me chicken knowing I am halal."
  • "They miss something in my order! Today they didn’t give me the churros I paid for."
  • "I have ordered from here using Deliveroo twice and they have completely messed up my order both times."
  • "There was no customers in the restaurant even though they were saying they were busy and had alot of orders."
  • "Don't go here unless you want to wait upto 20 minutes to be served cold food."
  • "Half the order missing and everything freezing cold."
  • "Worst service received, wallet was stolen and the staff were very unhelpful, especially the manager."

Cleanliness and Atmosphere

Pros:

  • "Pretty decent food and drink items for a reasonable price. The restaurant here has a nice atmosphere that feels roomy."
  • "Service was friendly and gave very helpful advice. The store was clean as well."
  • "Clean new restaurant. Friendly staff, with a decent menu."
  • "The food was good! The chicken taco with the chicken crunch wrap are the best!"
  • "The Mexican fries were delicious and the stack box was the best."
  • "Food is delicious when it come hot! but sometimes they don't always have the right sides to offer(Fries) with your order."

Cons:

  • "Ignorant staff, disgusting, greasy badly spiced food, tacos virtually empty. Store front filthy."
  • "The place absolutely reeks."
  • "The whole restaurant and toilets were so so dirty, tacos were like 90% lettuce 10% beef, churros were raw inside."
  • "As soon as you even walk past the store, you are assaulted by the stench of urine."
  • "The Merrion Centre restaurant was absolutely filthy. The toilets were disgusting."
  • "I arrived here late Wednesday evening, hungry and tired after a gruelling day. When I entered, I hesitated for a moment as it was rather quiet and dark."
  • "The food was ok but in sub zero temperature Leeds, there was no heating on at all."
  • "The restaurant was FILTHY. piles of dirt and debris on the floor next to the serving area."

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