Giraffe, Bath Reviews Summary
Category: Coffee shop Bath
Staff Service
Pros:
- "Friendly staff and a good stop close to the centre of Bath as well as the train and bus stations."
- "Our waitress Alisha was everything she should be - attentive when necessary and left us alone for the rest of the time."
- "Staff seemed happy to help with any queries about the menu."
- "Joe the bartender on shift gave us some good recommendations."
- "Lily... was also great at recommending what else we could do in Bath."
- "Food was lush waitresses were so friendly very fast on food and drinks."
- "The staff were very friendly and professional but they seemed understaffed and stretched."
Cons:
- "Food fine, but one extremely rude and abrupt member of the waiting staff who really spoilt our experience."
- "The male member of staff had a real strop and stormed off to place the desserts back down on the counter."
- "There were simply not enough staff for the size of the restaurant and the management of the entire operation was hopeless."
- "Waitress was uninterested and not very friendly."
- "Staff not on form tonight and didn't seem to not know what was expected of them!"
- "Service was very slow - we were sat for 45 min before food came out."
- "Service was not great was stood at the door waiting for a minute or two whilst two staff stood in front finishing off their conversation."
Food Quality
Pros:
- "Food is amazing, tasty and looks palatable, presentation is superb!"
- "The food was very good quality, fast and tasted great."
- "Food was nice and timely."
- "I ordered steak and it was perfectly done, nice colour and taste for a medium rare steak."
- "The food was delicious. 20 empty plates!"
- "The churros were incredible, 100% recommend."
- "The food was delicious."
Cons:
- "The burger was small, tasteless, possibly made the previous day."
- "Terrible food, my partner ordered a chicken burger which was then raw."
- "Food arrived far too quickly to have been prepared to order unless it hit the microwave."
- "Food portions are small and pizza on childrens menu is a microwave pizza which my daughter couldn't eat."
- "The steak tasted like vinegar and the portions were so small even a small child would still feel hungry."
- "The hanging kebab was terrible. The chicken was so dry I couldn’t get it off the skewer."
- "The ribs looked terrible. Completely unappetising."
Value for Money
Pros:
- "The food is good value for money."
- "Prices were reasonable but they do do Meerkat Meals which is even better!"
- "Good sized portions at a reasonable price."
- "The food was lovely & can’t complain at £5 cocktails."
- "Boys burger, drink and pudding £6.50 is good value."
- "Good value at £5, including a small coffee."
- "Great food and amazing prices!"
Cons:
- "You also don't get much for your money found that the main did not fill me up."
- "For adults eating is closer to £20/head for lunch which is quite steep."
- "Food was okay but expensive."
- "Drinks are sooo expensive. £3.60 for a can of Pepsi is a joke."
- "Food is a bit pricey for the quality."
- "Quite dissappointed in Giraffe today was a bit expensive too coming in at £130 for five people."
- "Food tasted good but very overpriced for the tiny portion sizes."
Ambiance and Decor
Pros:
- "Decor is a bit stark for my taste but I guess it fits the image they want."
- "The decor of the restaurant is pleasant."
- "Some nice music at a good volume. Toilets were good too."
- "It was a friendly, relaxed atmosphere."
- "The atmosphere was amazing and lovely!"
- "The atmosphere is cozy and pleasant."
- "Lovely relaxed and upbeat place."
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