Karak Chaii Hall Green Reviews Summary

Category: Tea house Birmingham

Address: 1118 Stratford Rd, Birmingham, B28 8AE, United Kingdom

Phone: +441217778877

Rating: 4.1
based on 146 reviews.

Tea Quality

Pros:

  • "The tea was ready on time for collection and stayed hot for hours! Amazing flavour and great value."
  • "The best Karak Chaii I've had in a while. With really nice Gulab Jamun and Gajrela to go with it."
  • "Visited Karak Chaii yesterday and I have to say the tea was bang on. Very authentic and tasted a lot like the desi tea you have in Asian households."

Cons:

  • "Worst tea chips were old recooked in oil to make them look fresh. Chai was old warmed up."
  • "Teas taste burned."
  • "Their chai is not karak. It was from yesterday. And breakfast is not worth eating and expensive too."

Customer Service

Pros:

  • "Amazing and professional service from all members of staff."
  • "Super attentive and welcoming staff - especially Ahmed and Kiren."
  • "Evening staff are always polite and well mannered, they serve me with a smile on their face."

Cons:

  • "Stupid girls busy talking in the back. Not bothered to serve customers."
  • "Service is really pathetic here. Too busy talking in the back, will walk away from the till whilst you’re about to order."
  • "Staff at front soooo bloody miserable no hello, smile or what can we get you. No thank you."

Food Quality

Pros:

  • "The Alloo Tikka Chat was tasty and really nicely seasoned."
  • "Great atmosphere, and delicious food. Also, such quick service."
  • "The food is light but tasty. Really recommend the butter chicken and masala chips or samosa chat."

Cons:

  • "The flavors were bland, and the quality of ingredients was subpar."
  • "Bombay sandwich was cold and very thinly laced with potato paste. Very disappointing."
  • "The masala chips were a cone of fries saturated in 'chip shop' chilli sauce."

Ambiance and Decor

Pros:

  • "The interior is gorgeous, with outdoor seats too. The jazz music playing was nice and really adds to the atmosphere."
  • "Nicely decorated and good ambience, tea was fantastic."
  • "Really cool looking and warm fire lamps outside. Gives the shop a very aesthetic look."

Cons:

  • "One downside is when it gets busy then the atmosphere is abysmal."
  • "To be fair we came in just for drinks so my review is solely on their drinks. The karak chai was the worst I’ve had."
  • "Unfortunately, this place is a blueprint copy of Chaiiwala. From the menu, decor, layout and prices: there's nothing that stands out as original."

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