White Hart Reviews Summary

Category: Pub Chippenham

Address: Ford, Chippenham, SN14 8RP, United Kingdom

Phone: +441249782213

Rating: 4.3
based on 301 reviews.

Location & Setting

Pros:

  • "What a lovely pub, set in a beautiful location."
  • "Really lovely pub - gorgeous garden with a river running through, enjoyable food too!"
  • "Absolutely lovely place. Tranquil setting, nicely decorated, comfortable seating."
  • "What an amazing location too."
  • "The setting of the pub itself is lovely."
  • "Stunning pub. Location beautiful, interior spaces quaint and welcoming."
  • "Lovely pub and location."

Cons:

  • "Walking in it was not clear where I had to go as there were no staff covering reception."
  • "Little ones would need to be watched as there is a shallow water course running through (& under) the building."
  • "Appears the pub has a slight sewerage problem as restaurant was a little strong smelling."
  • "However, appears the pub has a slight sewerage problem as restaurant was a little strong smelling."
  • "We were really disappointed in the room we stayed at (number 1) ... for the price we would expect a room that didn't have paint flaking off, stained carpets and in need of some TLC."
  • "Our room smelled as if no one had used it in a while."
  • "The rooms were very cold but OK."

Food Quality

Pros:

  • "We were really impressed with the fantastic food that we received."
  • "The food tasted fantastic."
  • "The cuisine was delectable, and our enjoyment was palpable."
  • "The food and dining was definitely top quality, With a great menu."
  • "Food was amazing too."
  • "Food was delicious and there was a lovely atmosphere."
  • "Food was outstanding and staff double checked with the kitchen regarding food ingredients due to allergies."

Cons:

  • "Unfortunately it was very chewy, gristley and quite small."
  • "The food came late and cold. The sandwich came without the sauce, I ordered the steak medium cooked and it came completely raw."
  • "The food was VERY DISAPPOINTING on this occasion."
  • "VERY disappointing meal. We saw lots of good reviews and were excited to come for dinner. However there were 5 of us that evening, and we all agreed the food was bad."
  • "The butternut squash and feta cheese salad was all salad leaves with hardly any butternut and feta."
  • "The vegetables were very very undercooked, infact some I would discribe as raw, the beef was incredibly over cooked and tough and the pork belly despite asking, was soft and chewy."
  • "Food was poor, extremely greasy and chips were undercooked/ hard."

Service & Staff

Pros:

  • "Staff were lovely, welcoming and polite."
  • "Friendly greetings upon arrival, friendly staff who took time to speak to you and fantastically faultless service throughout."
  • "The staff present them self's well and are Clearly happy in the environment."
  • "Service was great, food was great."
  • "The staff did an amazing job under such pressure."
  • "A classy establishment with a great offerings of local beers, delicious food, and excellent service."
  • "Staff were very professional and polite."

Cons:

  • "The manager only arrived when I had to ask again when we had our bill to speak with her."
  • "Asked to speak to the manager but never came to see us."
  • "We were not served the correct drinks."
  • "After often visiting for food over 4 years I don't think we'll be returning after tonight's poor service."
  • "The service is a little slow at times especially with drinks."
  • "Waited until part way through our second course to get any drinks."
  • "The service was poor too, though every individual was polite."

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