The White Hart Reviews Summary

Staff Attitude

Pros:

• "The landlord and landlady were pleasant and polite throughout our dining experience."
• "Landlord was helpful and knowledgeable about said beer and we had a nice pint and a bowl of chips."
• "The service was amazing. Unlike many reviews have stated, there was no rudeness or sarcasm towards us."
• "Both the man and woman running the pub were lovely, kind people who made us feel welcome."
• "The gentleman behind the bar was really kind and helpful."
• "Staff were welcoming and friendly."
• "Table and bar services were kind and polite, waiting time was very reasonable, and the place was very clean."

Cons:

• "She was quite rude to other patrons throughout the visit and doesn't seem to want to be there."
• "Bartender/landlord was extremely rude, unpleasant and condescending."
• "The girl who answered the call was both rude and offhand."
• "Such a shame for a pub with so much appeal to have such off-putting and rude staff :-( will not visit again."
• "The woman at the bar treated me and my girlfriend with such despise that I don't even know how they are still open for business."
• "Rude staff. The older man and woman are miserable and dismissive to the point I didn't buy a drink."
• "Landlord is a nutter, and has no people skills let alone customer service!"

Food Quality

Pros:

• "The food was excellent and the landlord and landlady were pleasant and polite throughout our dining experience."
• "Everything was hot and delicious."
• "Our food came out quickly, was beautifully presented and delicious."
• "I don’t remember when was the last time we had such yumm sandwiches."
• "Lovely bit of lunch on a Sunday afternoon, had one of the best ploughman’s I’ve ever seen."
• "Their fish and chips were quite hearty and fulfilling."
• "Juicy giant beef burger, tender pulled pork and superb homemade chicken and leek pies!"

Cons:

• "Food was disgusting. We ordered fish & chips and a chicken burger with fries and onion rings. Everything was deep fried frozen, nothing fresh."
• "Please avoid if you don’t want your visit to castle Combe to be ruined!"
• "The food we had was lovely, I think this was the best Jack potato I ever had."
• "The food was delicious and hot. So much flavor! Everything we had was mouth watering goodness!"
• "Our meals turned up greasy soggy omlette full of fat tasteless and chicken which was so dry and vegetable soggy and overcooked."
• "The food is very ordinary and significantly over-priced."
• "We had to wait a lot for a non-quality food."

Service and Hospitality

Pros:

• "The service was amazing. Unlike many reviews have stated, there was no rudeness or sarcasm towards us."
• "The gentleman behind the bar was really kind and helpful."
• "Staff were welcoming and friendly."
• "Table and bar services were kind and polite, waiting time was very reasonable, and the place was very clean."
• "Landlord behind the bar was a lovely bloke and very accommodating."
• "My pulled pork with fries and salad was very well served and other mains looked appetizing, too."
• "The food is nice, popped in a few times for a bowl of chips/sandwich or burger and drinks after a long walk in the afternoon."