The Crown Inn, Tolldown Reviews Summary

Category: Pub Chippenham

Address: Toll Down Way, Dyrham, Chippenham SN14 8HZ, United Kingdom

Phone: +441225891166

Rating: 4.4
based on 258 reviews.

Atmosphere & Location

Pros:

  • "Lovely pub and atmosphere."
  • "Upon arrival, we were excited by what was in front of our eyes… a decent looking pub."
  • "Fantastic base for the surrounding area."
  • "Great location between Bristol and Bath, breakfast was fabulous."
  • "Great location for Park & Ride to Bath though."
  • "Perfect stop over for us en route to Pembrokeshire or as a base for visiting Bath."
  • "Nice pub, welcoming service. Good location near M4 Jct 18."

Cons:

  • "But be aware that the pub closes early (currently 10pm on a Saturday, 8pm on a Sunday) so you may remain thirsty!"
  • "Only down side was there were no streetlights or footpath on the surrounding roads which made it difficult walking dog at night."
  • "The only negative thing I can say is that the crossroads outside are a nightmare to get out of if turning towards the M4 direction."
  • "It was rush hour when we were leaving the hotel - which was difficult to pull out onto the main road, as constant traffic."
  • "Trying to get onto the dual carriageway is a nightmare unless you're heading back towards Bath."
  • "One small downside was that the room was quite dark."
  • "The noise from the busy road and hard uncomfortable bed kept us awake."

Service & Staff

Pros:

  • "This was our first stay at The Crown, and we were both surprised and delighted at the kindness and hospitality of the staff."
  • "Our waiter Camille was beyond polite and efficient."
  • "Service was great, everyone was welcoming, friendly and attentive."
  • "Happy attentive staff."
  • "Staff were attentive."
  • "Friendly service."
  • "Staff were friendly and helpful."

Cons:

  • "Dreadful place, waited ages, landlady was rude."
  • "When I rang the Crown they were actively unhelpful."
  • "Food was really nice, But the service was very poor."
  • "Staff not terribly welcoming. Not rude by any means but I felt there wasn't any 'soul' to the place which was being run remotely."
  • "We were spoken to rudely by young staff with no people skills."
  • "Staff here are rather miserable and not interested."
  • "As part of a weary group of travellers who decided to stop for some light liquid refreshment, we were immediately shunned for not ordering food, the staff were rude, the clientele extremely hostile and the toilets left a lot to be desired."

Food & Dining

Pros:

  • "The food was excellent and we had the best nights sleep ever in the room."
  • "We had fish and chips which were the best I have ever tasted."
  • "Breakfast and evening meals were good."
  • "The food was good, dinner and breakfast."
  • "The food was delicious and especially enjoyed the vegetarian/vegan breakfast."
  • "All the food was delicious but the coleslaw was the best I've had for ages."
  • "The steak pie was probably the best i have ever had."

Cons:

  • "The food was dreadful with very little choice on the menu and expensive for what it was."
  • "However the vegetarian roast was not nice at all. Couldn’t finish it."
  • "I had Calamaris. Soggy and white and rubbery."
  • "Food passable but not fab. Small, dried out bream on too much rice."
  • "An odd main of Haddock kedgeree with macaroni cheese on top. Not what I was expecting. Too much macaroni etc, not a good kedgeree. Too gloopy. Please keep it simpler."
  • "Really poor food, I had the ravioli, poorly seasoned and tasteless."
  • "Very ordinary food badly cooked."

Accommodation & Comfort

Pros:

  • "Really enjoyed our stay the room was lovely and cosy (duvet afternoon)watching tv."
  • "The accommodation was very comfortable and clean."
  • "Very comfy cottage room with en suite and super size bed."
  • "The rooms were spacious, clean and beautifully furnished."
  • "Our friends had two rooms in the converted buildings at the back and were very pleased with the accommodation and breakfast."
  • "Room lovely and clean - great that the Inn is dog friendly."
  • "Lovely comfortable, clean room. Extra large comfy bed."

Cons:

  • "2nd, is room's could do with a spot of tlc decor wise but bed and all linen were spotless."
  • "It was a warm day so had the windows open, neighbours, in the adjoining room, were noisy coming back later in the evening, waking me."
  • "Only reason I gave it four stars is the rooms are very warm."
  • "Room very spacious wasn’t as clean as I would have hoped for."
  • "On entering our room we found it to be stone cold."
  • "The only comment we would make was there was no small fridge in the room but other than that it was a lovely cozy room and a very comfortable bed."
  • "The chips were reheated and cold."

Parking & Accessibility

Pros:

  • "Easy to find and just off j18 for bath.m4."
  • "The Crown is situated just off the A46 with parking at the front and rear of the pub."
  • "Lovely pub with little cottages out the back. Plenty of parking."
  • "Plenty of parking at rear and front."
  • "Stayed one night on a business trip. Plenty of parking available."
  • "Came here for a Friday date night dinner, easy to find, plenty of parking."
  • "A warm and very welcoming pub in a great location with all important easy access and good car park."

Cons:

  • "We had an enjoyable family lunch here on 1 July sadly subsequently spoilt by receipt of a parking charge."
  • "The meal it's self was OK and service reasonably good, however, the £100 fine through the post for parking in their car park a few days later was not so nice."
  • "Not only was the food filthy and service surly but the final insult was a £60 parking fine for failing to authenticate our vehicle."
  • "Pulled in to their car park to wait for 20 minutes on Boxing Day whilst the place was completely deserted. Just got a £100 parking fine through the post."
  • "Stopped for a quick coffee before getting on the motorway which was fine. 8 days later I got a £60 parking fine for not validating my 40min stay in the car park."
  • "Beware of the no mercy parking camera."
  • "Despite what owners are saying the signs are not clear at all!"

Thanks! Your review is awaiting moderation.