Coffi Co Mermaid Quay Reviews Summary

Seating Options

Pros:

• "Seating upstairs, inside and outdoors."
• "Great to be able to sit outside and enjoy the views of the Bay."
• "You can see it on their app and then either order via the app or at the counter."
• "One of the best milkshakes ever!! Dogs are always welcome which is a bonus 10/10!"
• "Tables were dirty and untidy, floor was dirty."
• "Nice view on the harbour. It took a long time to serve our lunch."
• "Dirty cup, dirty knife, generally unclean."

Cons:

• "Tables were dirty and untidy, floor was dirty."
• "One particular member of staff was very off-hand and monotonous."
• "Sitting outside is a challenge with the seagulls attacking the leftover food on tables."
• "The place we went to without any prior knowledge, although it has a fantastic location, was quite disappointing."
• "Nice view on the harbour. It took a long time to serve our lunch."
• "Dirty cup, dirty knife, generally unclean."
• "Would not recommend this place."

Staff Attitude

Pros:

• "The hospitality here is amazing."
• "Friendly staff and the food was exceptionally good value."
• "Staff are very friendly and we were served very quickly."
• "Friendly staff & the app makes it really easy to order."
• "Good location but staff do not care and the coffee is not very good."
• "Staff were abrupt, not even a smile or a polite chat."
• "Staff seemed nice."

Cons:

• "Good location but staff do not care and the coffee is not very good."
• "Staff were abrupt, not even a smile or a polite chat."
• "The staff - excellent! What a lovely friendly group of people."
• "The staff at the counter were rude, and the food was poor."
• "The staff were rude and the food was awful."
• "Staff seemed nice."
• "The staff were unfriendly and the food was terrible."

Food Quality

Pros:

• "Homemade pastries are great as was the hot drinks."
• "Food was tasty but would rather have my food quicker."
• "Beautiful views and food is nice."
• "Enjoyed a lovely meal at Coffi Co today."
• "The coffee and the view are great."
• "Lovely coffee and lovely cake too."
• "Excellent coffee and they do the best bacon bap I have ever had."

Cons:

• "Tables were dirty and untidy, floor was dirty. Food was not great."
• "In our group of 4 people only 1 person received what they ordered."
• "The worst meal and service I can ever remember receiving."
• "It was -4 earlier this December when we goes to Coffi Mermaid."
• "The coffee and the view are great, however the service from the staff is really bad."
• "Lovely coffee and lovely cake too."
• "Excellent coffee and they do the best bacon bap I have ever had."