Colonna & Small's Reviews Summary

Coffee Quality

Pros:

• "Fantastic coffee for enthusiasts with a good range of speciality coffee."
• "The best coffee experience I've had anywhere."
• "One of the best places for perfectly crafted coffee and with a great coffee menu too."
• "Undoubtedly some of the best coffee you can get."
• "Every coffee I’ve had here has blown me away."
• "Probably the best cortado I have ever had."
• "The taste of the coffee burst through on the palate and was fantastic."

Cons:

• "Huge disappointment. We had big expectations after reading reviews but both of our coffees weren't great - very sour."
• "Coffee was OK but didn't stay hot enough to have a chat before it had gone cold."
• "On the three occasions that I’ve visited though, the coffee has lacked any flavor."
• "Their uber-gourmet fruity style of coffee don’t do it for me."
• "Unfortunately all the craft in blending or procuring the beans are all wasted as we’re served with both cups very very cheesy milk."
• "I got the burnt roasted coffee whose shades of flavour were literally killed by the wrong roasting."
• "Not the best milky coffee in Bath."

Staff and Service

Pros:

• "The staff are super knowledgeable and friendly."
• "Friendly and knowledgeable staff."
• "The helpful Barista was happy to recommend!"
• "The staff were friendly and knowledgeable and answered all my curiosity in an unpretentious and helpful manner."
• "The staff here are knowledgeable and happy to help you choose the best coffee according to your taste."
• "The friendly staff are passionate about coffee."
• "The baristas are very knowledgeable."

Cons:

• "The 'welcome' we received was, well non-existent."
• "The staff are ridiculously snooty and behave as though they are the only authority on coffee."
• "I asked for sugar to go with my double espresso. The barista rolled his eyes. 'OUR coffee doesn't need sugar, Sir!'"
• "It looked like every request (extra water, some sugar), from us or other customers around, was received by the staff by advising against it, with a warning that 'it would make the coffee sour/acidic.'"
• "Sadly the place was too busy when we came one Saturday."
• "The layout is cold and intimidating."
• "It's a nice spot, the passion just needs to not be arrogance as it makes a chill out spot feel irritating."

Ambiance and Location

Pros:

• "The space is nice and cozy."
• "This is a little gem of excellence in a quiet, calm environment in a beautiful part of the city."
• "Beautiful space in a former gallery, flooded with natural light and minimalist decor."
• "Really lovely location with a great outside area."
• "The shop is near the centre of Bath, but on a beautiful quiet street."
• "A lovely bright space to spend a quiet few minutes and a destination for coffee lovers."
• "The place is full of character and really enjoyed the vibe."

Cons:

• "Not enough tables because the space is not used well."
• "Try to go when is quiet though, as there aren't many tables."
• "The only thing I would say is that I do not think I could sit in there for too long due to all the seating (as far as I can remember!) being hard wood."
• "The seats are so uncomfortable."
• "The courtyard is tiny and the atmosphere would be hugely improved if smoking were not allowed there."
• "The atmosphere is also very pleasant and calming."
• "It’s a relaxed, minimalistic atmosphere that was perfect for a late morning break from visiting Bath."

Menu and Variety

Pros:

• "Great selection of coffee."
• "With differing coffee beans to try each week from all over the world, you'll never run out of new flavours to try."
• "They had a variety of flavours to choose from."
• "Always something different on the menu when I go in."
• "They offer 3-4 different beans with tasting descriptions."
• "They have a range of really interesting and quirky coffees for you to try."
• "They have a rotating menu of 6 coffee flavours, half of which are filter coffees meant to be drank black, and the other half can be had as an espresso with milk (like a flat white)."

Cons:

• "Menu is rather dry, with only filter coffee, double espresso (doppio) and Lungo (long extraction) options."
• "If you want something other than coffee or something more substantial than cake to eat you might be disappointed."
• "Don't expect much else in terms of food or a wider drinks menu."
• "Limited selection overall."
• "Only thing to improve would be a clear decaff option and something for non coffee drinkers that's clear as well."
• "This establishment was highly recommended to us but unfortunately it flattered to deceive."
• "It looks like chemistry kits in the table after they make some of their special coffees that I do not understand."