The Little Fish Shop Reviews Summary

Food Quality

Pros:

• "YES! A gluten free cooking zone and delicious batter on fresh cod and proper chip shop chips."
• "Cod and chips was easily one of the best I've ever tried."
• "Best fish & chips ive had for ages."
• "The fish is impeccably battered to golden perfection, each bite revealing a crispy exterior that gives way to tender, flaky fish inside."
• "Delicious flaky white fish, & perfect non greasy crinkle cut chips."
• "Best fish an chips ever."
• "Huge portions of freshly cooked fish and chips."

Cons:

• "Chips were under cooked."
• "Greasy battered foods, and the chips lost their crinkle cuts."
• "Chips were very undercooked (almost raw on some of the bigger ones) and very oily!"
• "Fish was really smelly and all other items were greasy and not pleasant at all."
• "The fish was non existent, all batter no fish and it was so overdone it was inedible."
• "Received frozen chips cooked in stale fat."
• "Fish wrapped and floating in oil."

Service

Pros:

• "Great service, lovely clean restaurant and super clean toilets."
• "The service came with a smile."
• "The staff is not only quick and efficient but also remarkably polite, creating a warm and welcoming atmosphere that complements the hearty fare."
• "They're eager to make your dining experience memorable."
• "Service was friendly and food when we were there freshly cooked so short wait."
• "Service was quick and efficient."
• "Friendly service at the counter."

Cons:

• "I patiently waited for my order of chips, but unfortunately, after 15 minutes had passed, another customer walked in and received their chips immediately."
• "Feeling a bit frustrated, I approached the person working behind the counter to inquire about the status of my order. However, I was met with rudeness."
• "The service is also terrible - the women who serves has an attitude which generally puts you off from going there."
• "Unbelievably rude counter staff, change and food may as well have been thrown at us."
• "Very rude, poor customer service and won't be choosing there to eat in a hurry!"
• "The manager argued the toss over the phone when I called to complain."
• "The manager is rude and talks to his staff horribly and consider it bullying behaviour."

Value

Pros:

• "The prices are incredibly affordable for the quality you receive."
• "Lovely little fish and chip restaurant and takeaway."
• "Honestly this is mine and my partners favourite chip shop period."
• "Very chuffed with our fish supper!"
• "Good size portions and lovely tasting."
• "Perfect fish and chips with tea or something a little stronger and simple old style desserts."
• "Visited again to enjoy the pensioners Friday deal for cod and chips with tea or coffee for £9. Excellent value, good fresh food and attentive service."

Cons:

• "Ordered 7 lots of fish and chips costing over £60... refunding £14 for a ruined dinner when I paid £60 was completely unacceptable."
• "Ordered a large overpriced portion and got what would be considered as a smaller than small portion."
• "Nearly £18 for two scampi and small chips and two bottles of pop."
• "It cost me nearly £12... don,t bother to waste your money!!"
• "The place is a rip off!!"
• "Expensive, attitude and fish was not edible."
• "The chips met exactly level with the rim of the tray was surprising. Clearly portions there are now below standard."

Accessibility

Pros:

• "Great to find a fish and chip shop suitable for celiacs so close to the tunnel and where we were staying in the holiday inn Express Folkstone."
• "Gluten free options are available as well."
• "Also serve gluten free battered fish and chips."
• "GLUTEN FREE!!! Finally found a fish and chip shop that do GF all the time!"
• "Lovely food and free (limited) parking outside."
• "Parking available outside, but if full lots of parking opposite behind the shops (castle road car park, with views of the sea)."
• "Car parking adjacent for a few vehicles and staff bring food to the counter when ready to collect."

Cons:

• "Difficult finding parking nearby, but a little walk never hurt anyone now did it."
• "Parking is challenging to say the least, but I parked up a side road."
• "The take away side is very popular. Very limited parking or street parking."
• "The building was cold meaning the Food was cold."
• "This is just an old fashioned fish restaurant attached to a fish and chip shop."
• "Only 1 member staff on the front, the chips not being cooked quick enough to meet the demand."
• "Takeaway service dreadfully slow."