Top Dog Luxury Boarding Suites for Dogs Reviews Summary

Facilities and Environment

Pros:

• "These are not kennels but deluxe suites."
• "Rooms are lovely little tvs all done out in different designs fake fire so your dog feels more homely."
• "The dog’s rooms were all spotlessly clean when we looked round."
• "The rooms for the dogs are just like mini hotel rooms and do not look anything like the traditional kennels."
• "Rooms are big and clean, and there was a large fenced field for her to exercise in."
• "The individual rooms are spacious and homely."
• "The rooms are made to feel like home and we were even able to take our boys favourite chair for them."
• "The suites are spacious and very clean with access to fresh air."

Cons:

• "Had to find somewhere for my fur baby to stay while we attended a family wedding! But didn't want to leave her in a metal cage!!!!"
• "I googled and virtually (due to the time) looked at kennels and did not want to picture Sunni in a typical kennel with bars and a chewed plastic dog bed in a noisy environment."
• "Having stayed here twice now, the last visit being 14 days long, she is always well looked after and cared for and this is fully evident when we go to collect her. The staff are really friendly and the customer service is second to none. Receiving what's app photo updates is great, and comforting whilst away. Thank you for being dedicated in providing a second home to Willow."

Staff and Care

Pros:

• "Martin was wonderful, putting my fears at ease."
• "Katy and Darcy are angels - thank you so much to you both - we really appreciate all your kindness, thoughtfulness."
• "Special thanks to Katy for spending much of her days with my dog."
• "Lydia, Grace and Harriett were all brilliant and we loved receiving the daily photos and videos to see Luna having fun!"
• "Martin is friendly, caring & extremely knowledgeable about dogs and what they need."
• "A huge thank you to all for looking after our pack of five last week, we are so happy to have found you! Special thanks to Katy and Darcy for sending photos and videos every day, it was the icing on the cake."
• "Thank you to them. The facilities are perfect. They follow all instructions. The dogs get totally spoilt."
• "A truly amazing place and people. Martin, Katie and D'Arcy really give the dogs time, love and attention."

Cons:

• "The lady left and we waited about twenty minutes. The greeting that we got from him was incredibly strange we felt very uneasy."
• "However we will not go anywhere else now. One of best things (apart from Martin & Lesley) is they don't take many dogs at one time so it's not overly noisy with barking!"
• "My daughter and I have recently returned from a weekend away and we left our precious Sam here in the care of Martin and Katy."
• "My wife is very fussy about where her fur babies go on holiday, (1 is blind and 1 is very nervous) and after looking at many other kennels first we found Top Dogs and been using them regularly."

Communication and Updates

Pros:

• "We got regular updates and videos while we were away."
• "I received regular updates from Martin on WhatsApp, with videos and photos showing her having lots of fun."
• "We were sent updates every day including photos and videos, all showing our pup having a blast."
• "We got sent some wonderful photos of them playing in the field and updates whenever we contact Martin which made the experience of leaving the dogs for the first time so much easier."
• "We received videos and pictures every day ( thank you to Katy and Darcy for these)."
• "Many thanks for all you did. We got sent some wonderful photos of them playing in the field and updates whenever we contact Martin which made the experience of leaving the dogs for the first time so much easier."
• "I was kept up to date with photos and videos to see how he was getting along."
• "Martin and the team constantly kept us updated with photos of Sasha which was a lovely touch."

Cons:

• "The dredded time came again when we had to leave our girl again but I dont no why I worrie as she is well looked after."
• "Our dog is precious to us and we'd not dream of letting her go on her holiday anywhere else. She's always so happy."
• "Martin and Lesley are unbelievably friendly, reliable, caring owners. I cannot fault the love and support they give to both myself and my beloved dogs."
• "I cannot fault the love and support they give to both myself and my beloved dogs."