Address: 8-9 Rock-a-Nore Rd, Hastings, TN34 3DW, United Kingdom
Phone: +441424430205
Rating: 4.6
based on 262 reviews.
Service
Pros:
"Also such a lovely service, they all kept smiling on such a busy day, that is so rare."
"Good service and a nice seafront-view."
"Book in advance... service is excellent and the fish n chips are wonderful."
"Staff were friendly and welcoming, and obeyed the social distancing rules very well."
"The place was packed with customers - an indication of its popularity. Despite this, our meal arrived quickly and was freshly cooked."
"Service: Very Friendly, good recommendation, fast."
"Service was outstanding, took order and phoned us when ready."
Cons:
"However customer service needs to be improved, and so does general hygiene."
"Service is slow, but then it gets very busy and the kitchen is very small, so don't be put off if you have wait for a bit before they take your order."
"Our waitress wasn’t particularly friendly and some things we had to ask twice."
"The woman who spoke to me when I came in was rude. I needed to come in 45 min for a table which is fine. But her attitude and tone were unsettling."
"Service was awful, and the booking service is appalling too."
"The staff were more interested in talking to each other than helping us."
"The staff were not very welcoming, seemed too busy to take orders at the beginning and busy to bring things such as water during our lunch."
Food Quality
Pros:
"The fish was so fresh and the chips were amazing."
"This was the BSET fish and chips I’ve ever had! the skin was preserved on one side of the cod, fried to crispy, when the meat remained soft, juicy and fresh."
"Fish n chips were cooked beautifully the skin was crispy."
"The fish tasted fresh and was exceptionally tasty."
"Fish is super fresh and they have interesting options, plus portions are humongous."
"Perfectly cooked chips (not as common to find this as you would think) and beautiful fish."
"The portions were incredibly generous and such good value for money."
Cons:
"Unfortunately the chips, while hot were too dry inside for our taste."
"The scampi we ordered smelt funny and tasted weird."
"The fish was not fresh. Didn't enjoy it at all and left a very fishy after taste."
"The fish and chips were okay, the haddock still had parts of the skin on and the chips were like your normal frozen chips rather than fresh chipper chips which did let down the whole experience."
"The fish was bitterly disappointing... both were encased in thick fatty batter, inside water ran out from the most rubbery Fish I've ever had."
"The cod was light and flakey, and the batter was not greasy at all."
"The Cod we had was the most bland and tasteless fish I had in a long time."
Value for Money
Pros:
"Prices were very reasonable too, coming to around £20 per person including a drink and a couple of sides each."
"Perfect chips- crispy on the outside and fluffy on the inside."
"The price is also really worth the quality and quantity of food."
"Definitely some of the best fish and chips going... Food does not disappoint. Absolutely delicious."
"The fish was amazing. The batter was light and crispy. The fish was cooked to perfection and the portion size was massive."
"A large portion and very reasonably priced."
"Prices are very good."
Cons:
"A bit over priced (even more expensive than in London? And you are in Hastings ...mah!)"
"Definitely not worth a hefty £37.50."
"Over £23 for large cod and chips with a bottle of water!"
"We paid 34£ for the lot! Which is more than what you would pay at Central London Chippy for the same order."
"It was £29 for two fish and chips which is rather expensive for takeaway food!"
"Cod and chips around 11.50, which is a bit more expensive than all the other places nearby."
"The most overpriced take away cod and chips we have ever bought anywhere."
Location & Atmosphere
Pros:
"Is located right off the beach and if you can the table by the window the view is beautiful, even on a rainy day."
"The restaurant is by the fishing harbour, in the old town, among the smoke houses. Very picturesque."
"Location is super, overlooking the sea and the boats."
"Looking out across the fishing huts and the sea is a nice touch."
"Lovely view from the restaurant over the fishing community."
"Gorgeous sea views and friendly staff."
"Lovely location overlooking the working fishing beach of Old Town."
Cons:
"Once seated, I had noticed a lot of dirt on the table covers."
"The view was stunning and very relaxing, can get too busy at times."
"All very fraught and hurried. We had to wait another 25 minutes and were left standing in the process in a very cramped venue."
"There is no disabled access so the external stairs to the entrance may be an issue for some."
"It's also up two flights of stairs outside. Not good for anyone with walking or climbing stair issues or needs wheelchair access."
"The large amount of steps up to the restaurant (not disabled friendly)."