The Poulton Elk • JD Wetherspoon Reviews Summary

Staff and Service

Pros:

• "Staff friendly."
• "The staff are always on hand to help, service is quick and friendly, and it always feels good value for money."
• "Staff polite and helpful."
• "The staff were very polite and helpful."
• "The staff are friendly and efficient."
• "Staff really, friendly and helpful."
• "Very polite friendly and knowledgeable staff."

Cons:

• "The place was half empty but there were no staff to catch the eye of and no one came near to ask if everything was OK."
• "No one apologized properly, no offer of comping the meal, not even offered a drink."
• "Took ages to get served, the steak was tough and over cooked, the worst I've ever had in any Wetherspoons."
• "Server did not come back to check everything was OK."
• "Some of the staff couldn't care less."
• "Service was fast and as expected."
• "Service is really good & waiting times are pretty fast."

Food Quality

Pros:

• "Food is better than most Wetherspoons."
• "Food always consistently good whatever time of day."
• "Good food nice and hot."
• "Great food, fast service, excellent staff + great atmosphere + food delish fresh and hot and tasty."
• "The Elk serves good food, has a friendly atmosphere and is kept clean."
• "Food was brilliant, huge portions."
• "Food here is excellent the best food you will get at whetherspoons our steak was tender and easy to cut terrikki noodles the most delicious add chicken for the best flavour."

Cons:

• "Food was okay, although my meal was not as tender as I was expecting."
• "Went in for breakfast for three at about 11.15 all our food was either tepid or cold."
• "Breakfast was terrible everything tasted like it was thrown in the same deep fat fryer."
• "Most of the food was cold unfortunately."
• "The chicken on all three meals was inedible."
• "Had a 10oz steak, it was all gristle, I complained and it was changed after a very long wait."
• "Very disappointing. I ordered fish and chips and the fish was so overcooked it tasted almost burnt."

Ambiance and Accessibility

Pros:

• "Pleasant atmosphere friendly staff a good place to have a get together with family or friends."
• "Always a friendly atmosphere."
• "Nice atmosphere, decent food."
• "Set in the heart of Poulton, the Poulton Elk offers a fantastic menu to suit everyone, to the rear of the building there is a large beer garden for non smoking & smoking also children &pets are welcome."
• "Called again after cycle ride with two friends. Nice to chill out in beer garden great service and very good prices."
• "It's a great, friendly place with plenty of room and plenty of different ales if you're more of a real ale drinker."
• "Lovely pub, food was really nice and not a long wait."

Cons:

• "One thing though is that they need to leave space for wheelchair access and tables too low for disabled users."
• "It's tightly packed and sometimes difficult to find a seat."
• "Plenty of car parks outside but they are pay and display."
• "It's just a bit of a maze inside with the layout of the tables."
• "Toilets badly situated upstairs down a corridor, beer was cloudy."
• "The toilets are up quite a lot of stairs, so not sure how wheelchair friendly they are."
• "Just always full of families, not really fun if you're after something more peaceful."