Queensway Reviews Summary

Category: Pub Scunthorpe

Address: Ashby Rd, Scunthorpe, DN16 2AG, United Kingdom

Phone: +441724865059

Rating: 4.2
based on 163 reviews.

Staff Service

Pros:

  • "Casey & Vicky always friendly service with a smile."
  • "The staff are fantastic, very polite and helpful, love the atmosphere, highly recommended."
  • "Big shout out to Brogan who's always got a keen eye on the queue at the bar so you are not left waiting, very attentive and professional."
  • "The staff are very friendly and helpful, especially Jess who went above and beyond for my husband and myself."
  • "Staff are exceptional always talk to you and have a laugh."
  • "The staff were cheerful and helpful and the food was lovely and tasty."
  • "Staff very friendly and helpful as always."

Cons:

  • "While the staff are lovely and friendly they are clearly over stretched."
  • "What can I say service on our visit there tonight was discussing, by some staff was given the wrong drinks complained and the replacements they gave us was still wrong so we walked out being mad."
  • "Some of the customer service skills are a little bit...lacking."
  • "Nobody came to check if everything was okay with our food."
  • "Service is so slow hardly anyone in but having to wait for about 20 minutes for puddings."
  • "Every member of staff gave us horrible looks and really made me uncomfortable."
  • "Service unbelievably slow. Short staffed and clearly sports teams in, who were being served a buffet etc."

Food Quality

Pros:

  • "Food came out quickly was was all very nice."
  • "The breakfast itself was very nice, much nicer then Witherspoon what we had week before."
  • "As always the food was delicious... jess as our host, she was lovely. Nothing was too much trouble for her at all."
  • "Had a really nice steak here, it was cooked to perfection!"
  • "Absolutely fabulous food."
  • "Delicious food as always."
  • "Food was delicious, meat and fish taste very fresh."

Cons:

  • "Although the wait for our order was not a long one, when it came the food was almost cold and was mostly inedible."
  • "Mushrooms were raw."
  • "Not the best food and not cheap either."
  • "The wrap was dry and the chips okay."
  • "Food frankly was inedible with 2 of the 3 dishes barely being touched."
  • "Food was lousy, mac & cheese nuked in the microwave, the beef in the curry was inedible & chewy."
  • "Absolutely disgusting Sunday roast will never go again! Couldn't cut through the beef and the Yorkshire pudding was even harder!!"

Ambiance & Cleanliness

Pros:

  • "Lovely pub, in an old building, lots of history on the walls!"
  • "The atmosphere was warm and the bar area busy when I was there."
  • "The atmosphere is cosy and friendly plenty of different sized tables for 2 or 6."
  • "A vibrant and friendly place to have a drink with family and friends."
  • "The atmosphere was electric which added to the delicious food."
  • "Good atmosphere.freindly bar staff."
  • "Great crowds."

Cons:

  • "It was nice to begin with until the place got filled up with people, as not use to a lot of people in a pub."
  • "Tables are tightly packed and although this is understandable, it does make for a noisy environment."
  • "The table we ended up having to take had not been cleaned from the previous visitors. Table was dirty and sticky."
  • "The menu and table were sticky."
  • "Food was small portions... Food was left on floor and not cleaned up."
  • "Decor tired and rough in places."
  • "Saturday morning and the place wasn't at its cleanest. Dirty tables and disgusting sticky menus."

Value for Money

Pros:

  • "Parking area had spaces so all good."
  • "Remarkable value for money with frequent promotional offers for repeat customers."
  • "Food prices are good with different daily offers."
  • "There are some good deals to be had on the food, and drinks are reasonable for a pub."
  • "And as for value for money... Excellent portion sizes and complementary drinks."
  • "you don't need to break the bank as the prices are quite low when compared to other local places."
  • "Really friendly service, the food deal was unbelievable (price and amount you got, four people 2 courses under £50)."

Cons:

  • "After being told that we could not sit at a table for more than an hour because the table was reserved at 7:30 p.m. however it was 8:10 p.m. I was not impressed."
  • "The big plate meals have definitely been downsized."
  • "The portion sizes were tiny for the price, but that's probably a good thing as the food was so awful I couldn't eat it."
  • "Mediocre size, 2 chicken breaststroke, one was more like a chick size certainly not filling and not value for money."
  • "Prices kept reasonable but definitely not value for money at Queensway Scunthorpe."
  • "Very unhappy... food was small for large plate cold bread was stale fish chips."
  • "Disappointing meal long wait and bad layout if you have under 18s with you as you could only sit in certain seats will not be returning this used to be a great family pub but not any more."

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