The Woods Reviews Summary

Food Quality

Pros:

• "Food was outstanding great menu choices!! Portion sizes big (but worth it) very tasty 😋 highly recommend going."
• "It's a lovely little restaurant with a good atmosphere and astonishing food."
• "Food is fresh and very delicious."
• "Food itself was incredible. Skin on fries are delicious and the burger was incredible."
• "The food was out of this world."
• "Really tasty, the milkshake was one of the best I've ever had!"
• "What a fantastic evening! The dirty birdy was one of the best burgers I’ve ever tasted."
• "Amazing food and spectacular service, will definitely return."

Cons:

• "Came here recently and was extremely disappointed... most of us had burnt food that needed to be returned."
• "I ordered a takeaway from here last night and when I received the order my chicken wings (£31 worth) were raw."
• "Meal for four... asked for half and half on the sauces as kids didn't want anything spicy... flat out refused that simple request."
• "The bottom part of the bun was a bit soggy but the burgers were huge."
• "A very disappointing experience... the burger was saturated with congealed fake cheese and the patty a disappointing size."
• "The vegan burger was burnt and inedible. The fries too did not taste fresh and the cheese on the fries is now the squeezy non cheese type."
• "We were sat by the main door... my feet were frozen... I ordered the money salad which sounded amazing, only to be presented with a bowl full of green leaves."
• "Poor. Undercooked squid- manager wasn’t concerned at all... if you can’t cook it correctly, do not serve it."

Service

Pros:

• "Staff welcoming and friendly."
• "The staff were just lovely."
• "Staff were friendly, and the service was quick."
• "Staff are fab, super friendly and really helpful!"
• "Service was faultless, and the way that Lucas serenaded my wife with his jazz flute topped the whole evening off."
• "The staff were very friendly and attentive, even though it was very very busy."
• "This place is amazing! Wouldn't normally say that about a burger place but Woods is far away from just being a burger place."
• "Brilliant place to have burgers by yourself or with a group of people. The service and staff were excellent."

Cons:

• "The service is extremely slow! Every time we have visited this is the case."
• "Got to say I'm definitely middle of the road on this one, there was a few down sides for sure."
• "This is the only place I've ever been to that flat out refused that simple request."
• "When I contacted the restaurant the lady on the phone didn't seem to care and told me to raise a complaint with Uber eats."
• "Nobody return my call I contacted them again to be told somebody had picked up my number and will be back to me as soon as possible, Monday comes and goes email no response."
• "We were a group of three girls and the tables are very close together we were almost sitting with a couple on their date."
• "Service was patchy, really good food waitresses who was very patient but the person that took our drinks order was terrible."
• "The food was excellent and the service was good. We have a minor criticism about the menu. Red lettering on a pink background in such low light was quite hard to read."