Burger and Beyond Borough Yards Reviews Summary

Food Quality

Pros:

• "The burgers amazing... Beef to bun ratio is spot on."
• "The burgers were awesome, the chips with gravy and cheese were amazing, and the milk shakes with the best I've had in a long time."
• "Honestly, might be the best burger I ever had. Butter bacon burger, you could taste quality in every bite."
• "The burgers were good quality meat and tasty."
• "Food was flavoured and cooked well - the sauces, sides and buns complimented the food perfectly."
• "The nachos, bougie burger and bone marrow fries were delicious!"
• "The burger I chose was unbelievable. Perfectly balanced, the bone marrow really shone through, just impeccable."

Cons:

• "Burgers are pretty small & nothing 'wow'."
• "And burgers were disappointing :)"
• "The food was expensive for what it was and seems to hide under the illusion that it is a premium offering but in actual fact it’s probably less appealing that the likes of Burger King or the local greasy spoon."
• "The mushroom burger was mushy and the filling had no taste with a watery texture."
• "The Korean fake chicken burger was barely warm. It was smothered in a disgusting sauce which was too much."
• "Rice Kristie chicken burger came burnt and the truffle burger didn’t taste of truffle."
• "The worst veg/vegan burgers I’ve ever tasted."

Service

Pros:

• "By far one of the best restaurants I've been too in a long time! The team were amazing, friendly and accommodating."
• "It was busy, but they found us two seats, and we had our delicious meals prepared quickly."
• "Staff is friendly and attentive."
• "The staff who work there been so lovely and polite."
• "The staff are really nice and the food is beyond what I expected."
• "Service was 10/10."
• "Service was excellent, friendly and quick."

Cons:

• "We waited an hour for our food, and then it all came at the same time after we finally asked where it was."
• "Service was super slow - waited 15 mins for beer and nearly 30 for food - having to call them to even take our order."
• "The service was slow and waiting staff very little attentive."
• "The main waiter was disgracefully rude. Awful experience and left us starving. Avoid, avoid avoid!"
• "We got seated and were not served for 15 minutes."
• "Ordered 3 cheeseburgers. Waited over 30 minutes... Staff uncommunicative."
• "Service was appalling!! Quite possibly one of the worst front of house teams I have encountered!! Rude and abrupt staff."

Atmosphere & Location

Pros:

• "It's a nice tucked away spot close to the river for an indulgent lunch or a well deserved high calorie evening meal."
• "The new location and venue is perfect, really nice vibes!"
• "If you’re looking for a cool atmosphere, decadent and curated menu, and even savvier staff, look no further."
• "Loved eating here! The restaurant is decked with plants, exposed brickwork and is all set under an incredible arch."
• "Amazing venue in the arches, beautiful exposed brick work sets such a vibe."
• "Incredible location, stunning design."
• "Great atmosphere, and such a beautiful restaurant, in an excellent location - with great seating outside too."

Cons:

• "The restaurant was red hot, full of smoke and the drinks were all warm."
• "The only issue with this branch is the ventilation. The place was full of smoke, my eyes were burning in the end."
• "The space was very warm, unsure if there is aircon installed or not (defo not on the day)."
• "Our table was too close to the kitchen so clothes were smelling afterwards."
• "Indoor ventilation was poor, full of smoke from the grill."
• "The entire floor, which is small, is so smoky it’s almost unbearable."
• "Very hot inside, couldn't take the heat and had to move outside."