Address: Mall Level, 1 Churchill Pl, London E14 5RB, United Kingdom
Phone: +442033979966
Rating: 4.8
based on 263 reviews.
Staff Performance
Pros:
"I loved every single second inside the premises."
"A special mention to Alex - he always asks what you’re looking for and is always happy to suggest styles that he believes will look good."
"Especially, Charlotte, who’s somewhat become my professional hair stylist throughout the past year or so."
"Mehmet working at Ted’s glad to have been best barber always recommended."
"Mo Ali is my go-to guy. He really understands my hair and every haircut is nothing short of perfection."
"Charlotte was exceptional. Welcoming, professional and a perfectionist!"
"I always go to Mohammed Ali at Churchill place Canary Wharf he does the best skin fade never had any problems."
"I believe a gentleman called Korel gave him a great haircut and beard trim and left him feeling refreshed."
Cons:
"Had the worst barber experience ever today."
"Absolute disaster. The worst is that my top hair is even shorter now than my fringe!"
"Told 'we can't accommodate you, book again for tomorrow'."
"The experience in Churchill Place was awful, they put me to wait over 1hour and 30minutes."
Customer Service
Pros:
"Great customer service! made him feel comfortable and welcome especially from oz."
"Central customer services at least called the next day to check what happened."
"The shop is really inviting, Went along with my partner to get his hair cut."
"Oz is a great host at the CW branch."
"Can't help but leave a note of appreciation to Charlotte in Canary Wharf, Churchill Place."
"Everyone is so pleasant and they honestly have the best service - can’t wait to come back!!"
"Went to see Mehmet on the Saturday just gone, excellent barber who listened and advised."
"Absolutely excellent service from the moment I walked in through the door!"
"Had an amazing cut by Charlotte! I will definitely be back!"
"Amazing service from entry to leaving."
"Brilliant haircut once again from Ozzy, he should be awarded best barber of the year."
"Fantastic experience overall! Charlotte was extremely professional but yet personable and friendly."
Cons:
"It was clear they had no intention of honouring the booking in the first place as all the actual barbers had gone home already."
"The only negative I would say are that the appointment slots."
"The atmosphere was very stressful for the barbers due to the said issue above."
Cleanliness and Ambience
Pros:
"Very clean barbers and I was offered a water bottle when I walked in."
"The barber shop has great decor, friendly staff but most importantly my husband left feeling happy."
Cons:
"The atmosphere was really professional, and it was good to see barbers back in work again."
Booking and Time Management
Pros:
"Just had my pre-2nd lockdown haircut at TGR Churchill place Staff are always friendly and efficient."
Cons:
"Arrived 3 minutes late and the receptionist was locking up."
"It was great being able to get my overlong hair cut after 4 or 5 months of lockdown."
"The only negative I would say are that the appointment slots."
Health and Safety
Pros:
"Staff are always friendly and efficient."
"What Ted's managed to do to segregate customers, implement a booking system, provide clearly visible disposable PPE was all great."
"Your temperature is taken prior to entry on your appointment and everyone is required to use hand sanitisers prior to getting their hair cut, places are sanitised after every client."
Cons:
"My only disappointment was the music was really quite loud, which meant that with face masks on, we had to raise our voices quite a bit."
Overall Experience
Pros:
"Exceptional service. Without a doubt my favourite place for the perfect haircut."
"I met Ozzy at the barber shop and I haven’t gone anywhere since."
"Service is amazing here, and you do leave feeling a whole lot better as you are truly taken care of."
"Overall fantastic experience."
"I had a haircut, shave and eyebrow threading done today with Huseyin and I couldn't be happier."