Four Seasons Barber Reviews Summary

Service Quality

Pros:

• "From hot towels on your face to massaging your arms, they did an amazing job."
• "Had a great haircut by Osman, came in with a bit of a mess and came out with a great cut."
• "Great all-round service: hot towel shave, hair washed and cut, face mask, massage, free refreshments."
• "Can't recommend this place enough I've got the best haircut ever with a delicious Turkish coffee."
• "Super clean, professional, efficient and cost effective! Definitely one of the best hair cuts ever."
• "Professionalism, attention to detail and an amazing experience."
• "These guys are unbelievable, one of the highest levels of customer service you could wish to experience."

Cons:

• "Had a haircut from one barber who did a terrible job."
• "Very amateur barbers unable to follow instructions or have a straight line in the back."
• "Hit or miss depending on barber."
• "New guy instead of my usual barber cut hair. Usually pay £26 but charged me £35 for skin fade even though it is listed as £31."
• "Learn some customer service skills £32 for rookies to cut your hair, complete joke."
• "But they only know one style, and if you are not cautious they will completely shave (or trim if you have long hair) parts of your hair drawing an unnatural hairline, which looks really ugly."
• "He behaved very badly with my boy and cut him in the ear."

Cleanliness & Comfort

Pros:

• "The shop is always squeaky clean."
• "A very big, clean and comfortable place."
• "The whole place is very spacious and there are lots of seats (both for haircuts and waiting area)."
• "The shop is fitted out really nicely, everything looks really slick, really clean."
• "Very clean, I was greeted at the door and offered beverages with my haircut."
• "The shop is immaculately laid out."
• "One of the cleanest barber shops in London."

Cons:

• "But a word to the manager...get rid of the luggage, it will put people off coming in."
• "DO NOT USE THIS SHOP if you value your money. They are real cowboys."
• "Terrible attitude to customers."
• "Will not be coming to this rookie place after today's experience."
• "I DO NOT RECOMMEND I DO NOT RECOMMEND THIS LOCATION."
• "Especially last time, there was young guy and he almost done nothing to my hairs and still full price been charged."
• "He behaved very badly with my boy and cut him in the ear because he didn't stay as he says."

Value for Money

Pros:

• "Prices are very reasonable for its performance."
• "They offer you value for money with a hair wash and hot facial towel post cut."
• "Crazy good value for £26, highly recommend it to anyone living in central east London!"
• "Perfect service. Just £24 for a full cut with a hair and face wash and gel, and excellent manners and respect."
• "For this Barber’s to provide such quality at affordable prices."
• "Better value and even cheaper than most of the barbers close by."
• "Reasonably priced for the area and for the bundled services."

Cons:

• "The only reason I rated them with 4 stars is the price - 24 quid for a haircut.. too pricey."
• "But prices are not below average."
• "Expected something between 14 to 20."

Customer Experience

Pros:

• "Also a really nice vibe to the whole place! The rest of the staff was polite, and looked professional."
• "Umit has been very professional and kind."
• "My brother and I went in to get a cut and a shave. We met with Shaf who greeted us with excellent hospitality."
• "Great service, the owner personally greets everyone and offers refreshments."
• "The proprietor was extremely helpful and friendly."
• "Lovely interior to the shop also."
• "The staff are super friendly and yet very professional."