Address: Stockton Ln, York, YO32 9UB, United Kingdom
Phone: +441904424222
Rating: 4.8
based on 174 reviews.
Staff and Service
Pros:
"Owners very helpful & friendly."
"Friendly owner and wardens, very pleasant and helpful when needed, nothing too much trouble to make the stay enjoyable."
"The managers are very nice, welcoming and helpful."
"Staff are so friendly and helpful"
"The owner couldn't be more helpful very pleasant and polite."
"Lesley and Andrew very friendly and helpful."
"Friendly staff, nothing too much trouble."
Cons:
"We found the old lady on reception very rude, when we arrived her 1st greeting words to us were 'did you not see the wait there sign' not hello hi are you did you have a good journey."
"One set of staff probably need to change jobs as not very friendly or helpful."
"It's unfortunate that staff see fit to cut grass with large ride on mowers/ trim hedges and use strimmers around occupied pitches close to visitors vehicles."
"Beware this site gives no refunds or any credit for future bookings regardless of reasons for having to cancel (e.g. covid), a very poor way to conduct a business in my opinion."
"Took 2 months to reply - no insurance covers such short stays as excess always exceeds amount paid."
"I was told in no uncertain terms it states in the terms and conditions that they would not do this."
"Thanks York Caravan Park for ruining the start of our New Year as if it wasn't hard enough already."
Facilities and Cleanliness
Pros:
"Good sized clean and level pitches, immaculate facilities."
"The pitches have water, electric, waste and TV aerial with surrounding hedges for privacy."
"This is the best kept site we have seen, from the grounds to the facilities it is spotless."
"The site is immaculate and we'll kept the shower rooms are massive and the best I've seen."
"The toilet and shower blocks were spotlessly clean with family size rooms."
"The showers are huge and spotless toilets cleaned regular floors disinfected too."
"Spotless single occupancy wash rooms with separate room of loos if needed."
Cons:
"The main road is more than dangerous as there is no path and cars constantly speed along."
"Only one very minor negative some of the bollards for water and electric are quite far from the pitch."
"If I had one niggle it would be the showers, not as powerful or as hot as on our previous visits."
"The shower rooms albeit a great concept are now starting to look a little tired and could do with a makeover as the paintwork and flooring needs replacing in some of the rooms."
"The amenities are not great, not the cleanest, so didn’t shower."
"Given grass pitch that was so muddy had to squeeze van on gravel car parking space..still charged full price."
"Only down side has been the traffic noise during the evening something that's outside of their control."
Location and Accessibility
Pros:
"Ideally located to go to York by bus, as the bus stop is right at the entrance."
"Well located for main roads and bus routes."
"The bus to York centre stops right outside the entrance."
"Very easy to get into York with buses every half hour right outside the entrance."
"There is a bus stop directly outside the site to York & Leeds so you can leave the car."
"Walking distance to York (2 mi) or take the bus which conveniently stops outside the site."
"Bus stop right outside gate with half hour service that only takes about 10 minutes to York center."
Cons:
"Cars travelling a bit too fast outside the gates on the lane, so felt very uneasy walking to local pubs and paths."
"If you are a keen cyclist then this is not the site for you as the nearest cycle route is approx 2 miles away."
"One thing I would advise people that bus service that runs past the campsite has a tendency to be full especially on Sundays."
"only downside was we happened to be near 2 men wigh a freezer unit van which there had running 11pm for over 45 minutes"
"the bus shelter could do with a clean"
"the new elsan waste is not very user friendly"
"Only complaint would be about laundry facilities, which are expensive and held our washing hostage at the end of the cycle."