Windmill Inn Reviews Summary

Staff and Service

Pros:

• "Visited with my 17 month old grandson and the staff were just amazing with him."
• "The service is lightning fast and very friendly."
• "This was a brilliant place too visit the staff were so helpful we had four small dogs in which they were very accommodating a place I would visit again an again, thank you for making a visit so special."
• "Absolutely delicious. A really caring friendly place and staff."
• "The staff were great, friendly & engaging."
• "Staff friendly and willing to help."
• "The service was excellent, and the bar staff really polite and professional."

Cons:

• "Now just another soulless establishment with robotic staff."
• "Awful customer service by server, a girl with bright pink hair very miserable."
• "Busy weekend. Not enough staff on duty to cope with the demand."
• "Popped in for a pint customer service non existent."
• "Also, I believe it was the manager was very rude."
• "Waste of time going here, asked for a pint of Carling and they had none then asked for a breakfast and they weren't serving because the chef had an emergency."
• "Shocking service both in wait times and customer service."

Food Quality

Pros:

• "We really enjoyed the food."
• "On taste it was the best cooked fish I’ve tasted."
• "Absolutely amazing Christmas lunch, the food was perfect."
• "Food I had salt n pepper burger which was nice, my partner had steak and ale pie, the internals was nice but pie was burnt to a crisp and so hard very disappointing so lots left because of this."
• "Great food, great prices, great service and great atmosphere. Definitely worth a visit!"
• "The food was served very hot and priced reasonable."
• "The food was outstanding."

Cons:

• "The broccoli that accompanied it was overcooked and well past its best by date."
• "Disgusting food. Sent it back. Got it replaced and it was worse."
• "Then the meal came my favourite cauliflower cheese tasted like plastic."
• "We both ordered the roast and they forgot the cauliflower cheese that they then brought out cold."
• "Their 'all day brunch' which stated 2 of everything with chips was cold when it eventually arrived and they only got 1 of everything!"
• "Terrible service. We saw about 5 people complain when here. Took 30 minutes just to get a bowl of nachos."
• "Worst pub in York, very rude staff don't recommend going here at all."

Ambiance and Cleanliness

Pros:

• "Lovely pub, great prices and staff."
• "The location is pleasant and the atmosphere and decor is welcoming."
• "Welcoming atmosphere never been before but definitely go again."
• "Nice clean, vibrant and warm welcoming pub."
• "What I like best about this pub is that it combines the friendliness and comfort of a traditional British pub, with a more modern - read well lit and airy - bar."
• "Cosy spot with outdoor seating."
• "Nice looking place this. Has a bit of character about the place."

Cons:

• "Another historic York pub which has totally lost it's identity and character."
• "It's now lost everything of the limited appeal it may have had and become a sort of dystopian theme park."
• "Found the overall cleanliness not very good the tables and menus were sticky."
• "The toilets were disgusting, the outdoor chairs are old and dangerous."
• "Longstanding customer and regular visitor to this pub, usually great but today was different. We were asked to vacate our seats to allow for someone reserved, manager extremely rude and disinterested."
• "Although the staff are friendly I think the cleanliness of this location shows the lacking knowledge of the management."
• "Absolutely appalling, we had wait over an hour and half for our food and the staff didn't even care."

Value and Pricing

Pros:

• "Lovely pub, great prices and staff, but come on Greenking get a grip the toilets are howling!!"
• "The staff were lovely and the pitcher of cocktail (long island iced tea) was good value."
• "Went to Windmill for a pre-booked lunch, arrived early but manager was very welcoming and provided menus and drinks orders promptly, good value food and drink."
• "Absolutely fantastic service, great selection of spirits and lagers."
• "Best place with food to drink ratio/costs. £2.99 2 course meal deal with 5 drinks."
• "Excellent value for money too, 10/10."
• "Lovely place! Such amazing food and a great 2 meals for around £12."

Cons:

• "York is known to be expensive due to its tourism but £5.50 for a rubbish pint is having a laugh."
• "Kids were a bit disappointed at the size of their 'standard coke zero' (£3.60) and the glasses weren't even filled."
• "Worst sunday dinner ever had, absolutely disgusting Sunday dinner and service."
• "Staff did not make menu changes clear and could not cater to some of our order requests."
• "The food was not great either, which was a shame."
• "They should of told us this when we ordered the food instead of just giving it to us incomplete."
• "Food order wasn't complete."