Chopping Block at Walmgate Ale House Reviews Summary

Service

Pros:

• "The staff were attentive and pleasant."
• "Service was friendly and prompt, although it took a while to get our bill."
• "Staff very good and prices reasonably good for town."
• "We were also very well looked after by the team at the pub who were very helpful and friendly."
• "The service was great they were helpful and friendly."
• "Staff were on it from the very start and stayed laser focused on being ahead of the customer."
• "Service was perfect. Could not ask for more!"

Cons:

• "Kicked us out after not even finishing half of my pint."
• "The worst service I’ve ever had in my life!!"
• "Booked online then they called an hour or so before lunch to cancel on us."
• "Bought drinks at 10.12pm with no warning of closing and kicked out at 10.30pm despite listed closing time of 11pm."
• "Really poor service, took around an hour and a half between starter and main."
• "Service was quite poor generally. Drinks order wrong, service slow despite not being busy."
• "After 10 minutes of finishing starter waiter informed us chef had not started cooking our main course."

Food Quality

Pros:

• "We have been several times sampling the menu and the Sunday dinners and they have been fantastic, so tasty and excellent value for money."
• "Both mains were superbly served."
• "Delicious full English breakfast."
• "The food was absolutely amazing."
• "Absolutely fantastic Roast Beef, first time ordering and couldn't fault."
• "Everything we had was tasty and well made."
• "The food here is incredible. Best restaurant meal I've ever had."

Cons:

• "Very poor experience. Garlic mushroom starter with cheese crust proved to be tasteless sawdust crust."
• "Sold out of chocolate mousse despite ordering it and being available when we arrived."
• "Poor food. All of us were disappointed with all of our courses."
• "Appalling main courses of chicken and mushroom pie. Hardly any chicken at all in the liquid with a puff pastry top."
• "Poor food; meals returned not heated through properly."
• "I had the worst Sunday lunch I have ever had yesterday."
• "Waited 45mins for starter over cooked sardine and under cooked crab ravioli."

Ambiance and Atmosphere

Pros:

• "The atmosphere was great and the staff was very kind."
• "Definitely a highlight of our York weekend!"
• "Great pub with chess boards, billiards and other games plus a great selection of beers."
• "A really lovely pub and will definitely visit again next time I'm in York."
• "A hidden gem 💎 by the river."
• "A delightful old building with plenty of character."
• "The place is eclectic in it's an old cosy pub but is larger than I expected as it goes several rooms deep."

Cons:

• "The building is way, way too rustic for my liking (needs renovating)."
• "For an ale House they don't know how to keep their beer; two types of beer were returned off."
• "Restaurant a bit scruffy for my taste and food not that brilliant."
• "Big, big drawback was the only toilet available was on the ground floor."
• "Steps up to banquet area are narrow, steep, twisting and difficult."
• "From the outside this place doesn't look much and, when you enter, the decor is a bit careworn."
• "Tonight there was a realisation that's it's actually very tired and in need of some TLC."

Value

Pros:

• "Quality wine at reasonable prices."
• "We’ll definitely be back. 5⭐️"
• "On the last Friday of the month they do a 4 course set menu for £28 which is great value."
• "Very reasonable prices for delicious food."
• "Three courses for just under £23 before 6pm & it was superb."
• "The set menu was so reasonably priced for the quality and quantity of food."
• "Great food, reasonably priced for the amazing quality."

Cons:

• "Food was ok, but only ok. Portions on the small side which is generally what happens in York for mid-range pricing."
• "While the quality of food we received was good, the quantity of it provided for the price was sub par and lacking."
• "Over priced, selling warm beer and left the premises hungry."
• "£115 for 4 of us. We all had three courses and drinks."
• "Not a pleasant eating experience. Room was freezing cold as well as the food."
• "Run out of all specials."
• "Was a bit apprehensive when we arrived as noone inside so lack of atmosphere."