Bistrot Pierre - Torquay Reviews Summary

Service

Pros:

• "Our waitress was called Camellia and she had outstanding customer service, so friendly and helpful."
• "Staff all appeared to be well trained and helpful."
• "The staff were great especially a lady called Nicola she was south African I think she said. People like her really make a place."
• "The staff couldn't have been more helpful and obliging."
• "The waiters were attentive and meals kept coming at the right time."
• "Fabulous food, superb service, busy but the staff were very capable and helpful."
• "The staff seemed friendly and attentive."

Cons:

• "Also the tables were so close together, for a valentine evening it wasn't private we could hear people's conversations next to us and I'm sure they could hear ours."
• "We ordered our meal and an hour later, not even the starter had arrived."
• "Service was very slow and the food wasn't up to the standard we are used too."
• "A man came over and rudely said we couldn’t sit there."
• "I had a terrible experience here yesterday the staff come across poor and unprofessional."
• "The service....or lack of it was not good, more interested in talking amongst themselves rather than seeing if tables needed anything."
• "Terrible, terrible service. Went there with kids and Grandparents, waited close to an hour for the kids food."

Food Quality

Pros:

• "2 main dishes of pork medallions and salmon were very good."
• "It’s good food and the prixe fixe menu is great value."
• "Excellent food, I had the pork medallions followed by sticky toffee pudding and my partner had the fillet steak followed by creme brûlée."
• "The food is great, excellently cooked and presented, very nice all round."
• "The food at this venue is amazing."
• "Consistently good food, service and value."
• "All food we ate, simple it may be, was well cooked and delicious."

Cons:

• "Sadly, on our visit, there were many items unavailable from the menu."
• "The food was ok but had basic faults....rare stake was well done...no seasoning on pork, green beans very dry and stringy."
• "The meal was very bland, not very tasty at all."
• "Food was absolutely horrendous. The steak was not 'pinky' it was really hard to chew."
• "Main chicken course was dry and overcooked, and the £6.95 chocolate bomb dessert was a major disappointment."
• "The Thai Chicken salad is a bit dry."
• "Over priced mediocre food and cocktails."

Value

Pros:

• "Price Fixe menu system allows you not to spend much time on the price column, but focus on what you actually want instead."
• "Great value for money."
• "Amazing that they still do the 'eat out to help out' - but still great value for money if they didn't..."
• "Food was brilliant and excellent value for money."
• "Totally would recommend the food here was all so tasty and the service was lovely."

Cons:

• "Quite expensive for what you get."
• "For £34.50 each mine was definitely never worth it."
• "I thought the prices were quite high considering the food was nothing more special than what you might find at most high street pubs."
• "Definitely well overpriced for such mediocrity."
• "Very average dining experience, not good value based on quality of food and size of portions."
• "The standard of the food is more like a beefeater but with smaller portions."

Atmosphere

Pros:

• "The atmosphere is really warm and relaxed, the service from the staff was exceptional."
• "Such a beautiful venue."
• "The atmospheres vibrant and very pleasant."
• "A busy and vibrant restaurant."
• "A lovely restaurant with wonderful friendly service."
• "This has to be one of the nicest restaurants we've eaten in for a very long time."
• "Although the restaurant boasts fantastic views over Torquay beach."

Cons:

• "The worst experience we have had in a restaurant ever."
• "Can't say too much about the atmosphere as only 6 other people in there!!"
• "Restaurant almost empty, only 3 tables (of 30?) taken at 1st floor, line of customers including us, and waiter with enormous mustache says to us they have no table available."
• "I'll be honest, your paying for the view and the atmosphere here."