Address: Beach House, Boscombe, Bournemouth BH5 1BN, United Kingdom
Phone: +441202399987
Rating: 4.0
based on 523 reviews.
Service
Pros:
"Elise our waitress was a star, she was so helpful."
"5 stars+ to Cassia, who served us."
"Fantastic service from Alexander yesterday evening, nothing was too much trouble."
"Staff very high standard attentive and friendly."
"The young chap that served me was amazing. Looked after all his tables will, he was knowledgable, polite and a great host."
"Every staff member was wonderful and polite even though it was clearly busy and had been all day."
"Our table service was fantastic and the food quality was awesome."
Cons:
"We were looked at by two staff but we didn't even get a hello."
"However the waiter Shaun lacks quality customer skills. He never smiled, or looked at us during the meal order interaction...appeared moody and short."
"Service was absolutely shocking."
"At the end of the meal the first waiter came over and asked 'do you want to give a tip?' It felt pressuring and intimidating."
"The staff were rushing around, but didn't seem to be doing a lot."
"Staff were unfriendly and unhelpful as they never catered to our needs."
"Staff was every rude towards my family."
Location & Atmosphere
Pros:
"And the location overlooking the beach is great."
"I love that that place is by the beach and that during summer you can get a great view."
"It was not very busy so we were able to sit looking straight out to sea."
"Great location by boscombe pier with some window seating."
"It's lovely to sit by the window and look at sea or get a comfy seat outside when the sun is out."
"Prime location. You can see a photo of the view."
"Sea facing paradise. Happening place, very good ambience and cordial staff."
Cons:
"Upon arrival for our 19:15 booking we were told that there was an hour wait for food."
"Seems if the owners of the carpark dropped the price, Harvester may be busier."
"We got sat under a speaker which made conversation difficult & were sat by the front door even though the place only had one other gathering & we had a constant cold draught."
"Only sad thing is the seal had gone on the double glazing so they were misted."
"We had to wait in the rain for for our food to be brought out."
"The only downside is that this pub doesn't have its own parking so I had to pay an extortionate amount to park in the Overstrand carpark."
"However I went to the ladies toilets to change my 6mth old nappy and there was not a changing facility available to change her."
Food Quality
Pros:
"Food was brilliant. Plenty on the plates and free salad with all meals."
"This restaurant serves you the best of the food and the best part is you get unlimited salads."
"The food was lovely and the staff were great."
"The complimentary unlimited salad has great selection of items. Particularly the coleslaw was lovely."
"Food & wine outstanding are meal for 2 including a bottle of wine less than £50."
"We enjoyed our meals, they tasted really good and serving size seemed okay."
"The food was good too!"
Cons:
"The food was just okay. Corn on the cob was overcooked so not very nice."
"Adult portion of vegan chili con carne was like child size and at over £13 was a rip off."
"When the food did arrive it was cold. I had the 8oz steak and it was incredibly tough despite being ordered medium."
"The food was poor, we had starters mains and dessert."
"The ultimate combo and the BBQ chicken melt was completely overcooked and the chips were soggy on all the meals."
"Food was delicious, tartar sauce tasted home off, not many chips on plate when I commented this to a different waiter he shrugged and said 'that's the order' he then walked off."
"The food was horrendous not just horrible but horrendous, the chicken was very dry, burgers was soo hard you could break a window with them."
Value for Money
Pros:
"The prices are reasonable too :-)."
"Dined while visiting Bournemouth during half term. Nice, polite staff, quick service, good value for money."
"Got three courses and a free salad on a deal for around £19. Excellent value for money the food was hot and fresh and the service very friendly."
"It was very affordable with 3 courses for 2 people and a bottle of wine only coming to £80."
"The food was good and arrived quickly."
"Food was exceptional and very reasonably priced!!"
"Good breakfast at very reasonable cost."
Cons:
"Overall I didn't think the price of the meals was good value for money."
"And the food was very over priced."
"Oyster bay wine very expensive £23 when I pay under £10 at Tesco."
"Prices raised up since I've been there last time."
"Didn't like that we had to pay £4 extra for an upgraded steak on the ultimate mixed grill."
"The loss of stars is due to being charged extra if you happen to produce a Blue Light card."
"Not worth it."
Cleanliness & Maintenance
Pros:
"Toilets were clean lots of window seating looking out onto the sea."
"The salad bar was depleted, but the place was clean and they kept on top of keeping tables cleared."
"Most harvesters I am not that keen on but this one was a delight. Right on the sea-front very clean and well presented inside."
Cons:
"The decoration of the restaurant and toilets was disgusting - the whole place needs to be shut for a number of weeks and be re built."
"The toilets were absolutely atrocious, they smelt disgusting and were filthy."
"Everything was dirty and sticky, menus were literally WET and stuck to the tables... it was disgusting..."
"The toilets were dirty, smelly and need redecorating."
"Toilets were smelly and dirty with no soap in either of the dispensers."
"Outside especially, the tables are sticky and grubby with a generally messy appearance."
"It really needs some refurbishment, the chairs are worn out and dirty, there are stains on walls."