Boston Tea Party Kingsmead Sq Reviews Summary

Category: Cafe Bath

Address: 19 Kingsmead Square, Bath, BA1 2AE, United Kingdom

Phone: +441225727677

Rating: 4.3
based on 198 reviews.

Food Quality

Pros:

  • "The food was incredible, fresh and quickly arrived."
  • "The highlight of the meal was undoubtedly the hash browns."
  • "Food was super tasty."
  • "Our food was lovely - as were the coffees!"
  • "The food was seriously good, clearly made to order with fresh ingredients, top notch."
  • "The food tastes great and is all home made and organic."
  • "The food was well prepared and include many vegan options as well."

Cons:

  • "Scrambled eggs were over cooked, beans like bullets, bacon over cooked and dry, sausage lacked taste."
  • "Food was overpriced, most of it was cold."
  • "The quality of the meet was appalling."
  • "The full English Breakfast was awful."
  • "Food very average and overpriced milk shake was tasteless and cheese toastie had chile paste in it which did not suit me."
  • "The tofu here was like eating wallpaper paste in comparison."
  • "The bacon was dingy, the baked beans was sparse."

Service

Pros:

  • "Staff regularly talk to me at length about the coffee, they know their stuff."
  • "Hats off to all the staff! Everything is super safe and secure."
  • "Found the staff here really friendly and they also seemed hard working."
  • "The staff are fantastic, helpful and friendly."
  • "Staff are always so friendly and happy to help."
  • "The staff were fantastic, and the sweetcorn hash was a highlight of my visit."
  • "Staff are wonderful, welcoming and super friendly."

Cons:

  • "We were shocked and disappointed because we told her we were first and she said No and her colleague (the guy that gave us the menu) told her that we were first too, and she very rude answer to him: Nooo they were first!!!"
  • "Terrible experience with an obnoxious, rude and presumptuous manager."
  • "Staff on Sunday was unable to smile, prioritise anything and everything but engaging with customers."
  • "Customer service training definitely required in not alternative manager required."
  • "Rude pompous staff trying to save the world by outright banning single-use coffee cups."
  • "However the experience was ruined by an unfriendly waitress, who was understandably busy, but she was clearly annoyed with us."
  • "Staff didn't seem to have a clue how to operate a cafe."

Ambiance and Location

Pros:

  • "A cosy dining area indoors for those colder days and plenty of outside seating for when the suns out!"
  • "Such a nice atmosphere sitting in the sun, really enjoyed our lunch."
  • "Lovely place to sit outside and observe the happenings of sunny Kingsmead Square."
  • "Great location in the centre of the city."
  • "Loved the atmosphere here. Fab music from buskers and lots of bars and restaurants around which gave the whole area a buzz."
  • "Perfectly situated in the centre."
  • "A peaceful Kingsmead Square as sunlight filtered through the treetops."

Cons:

  • "The inside space is very cramped and you feel like you'll be touching elbows with your neighbour."
  • "The whole café is just far, far too small."
  • "The tables are very small and was quite crammed in so difficult to relax at all."
  • "Very overcrowded seating, tables very close together."
  • "Can be tricky to find a seat, let alone get downstairs to the narrow toilets."
  • "It was quite a small place considering how busy it was."
  • "Central location means there are rarely any tables available however."

Sustainability and Ethics

Pros:

  • "This cafe believes in a no waste approach which is really nice to see. No straws, no plastic bottles, etc..."
  • "Well behaved dogs are welcomed."
  • "Zero waste location with a great selection of reusable cups and even a rental system for them which is genius."
  • "They no longer provide paper cups for takeaway which is amazing."
  • "Loved the idea you could take the empty cups back when finished."

Cons:

  • "No takeaway cups, No cash accepted."
  • "Beware, takeaway hot drinks now require a reusable cup."
  • "They could not bring the card reader out to process my card payment."
  • "They could not accept cash."
  • "'No kids please' actually the phrase was 'we don't have room to store more than one high chair' but the point was clear."

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