Address: 46 Saddler St, Durham, DH1 3NU, United Kingdom
Phone: +441913846704
Rating: 4.2
based on 235 reviews.
Atmosphere
Pros:
"All sports shown and belter atmosphere."
"It's dog friendly so loads of cool pooches strolling around."
"Chilled out relaxing Bar-Massive respect to everyone there."
"Great ambience and decor in the pub."
"The music was really good tonight (Saturday)."
"Great atmosphere, decent food! Good selection of vegan food (the vegan Mac & Cheese was excellent)."
"One of the best terraces in the city... very LGBTQ+ friendly, allow dogs on the terrace."
Cons:
"Completely dead atmosphere. PLEASE AVOID!"
"This place has changed a lot over the years, but unfortunately not got the better."
"It's just always so busy and cramped and you're lucky to get a table, so you and your friends have to stand around huddled together."
"Terrible place, clearly aimed at the younger, possibly student type... lots of bar staff in (looking miserable), who definitely pick and choose who they serve."
"Last visited this pub 2 years ago and really impressed. Sadly not on this occasion, its clearly a popular venue probably due to its location but appears tired as a result."
"Unfortunately when we went it had been raining and the terrace is only semi covered with umbrellas so seats were wet."
"Customer service towards young adults is ridiculous!"
Service
Pros:
"Brilliant customer service. Staff are really friendly."
"Unique Bar-Fast friendly staff, good selection of both food and drinks."
"Hat's off to Mikey Top man couldn't help us enough and made us feel so welcome."
"Denise, Mickey and Adam made this experience even more enjoyable that we had anticipated!"
"The staff were helpful and friendly, and the did and drinks came out pretty quickly."
"Staff couldn’t have been more helpful, was my 18th birthday and specifically Denise made my whole party feel welcome."
"Our server, Georgia was the perfect hostest!! She was there when we needed her, and didn't let our glasses run dry!! Very friendly and helpful, it was the perfect experience!!"
Cons:
"The guy that was working on the bar spoke to us in a horrible manner as soon as we walked in."
"Never been so disgusted in management in my life. Waited 15 minutes to actually be acknowledged."
"We approached another member of staff to ask if we could speak to manager. To which he demanded we could not speak to the manager over and over again."
"Once we mentioned our order was wrong the waiter told us that’s what we ordered... and walked off."
"Even though the bar is long the wait time was still getting frustrating as people were coming to the bar and getting served before us and others who were waiting."
"Stood at the bar for over 10 minutes... But I was completely ignored by all three members of staff behind the bar."
"Will never step foot in this establishment in my life and will totally advise people not to waste there time and money in this place. AVOID AT ALL COSTS."
Food & Drink
Pros:
"The food and drink is very well priced."
"The drinks flowed quickly for the full time and the food was great, large/hot portions."
"Craft beer on offer this afternoon, £3 a pint!"
"The food, when it arrived was exceptional! Presentation is everything and we were blown away!!"
"I had a beef meets pork burger, the pulled pork was different from anything I have had before it was delicious and the burger was thick and juicy."
"Just tried the bao buns from the new vegan menu and they are great!"
"The food was absolutely stunning, even ended up taking some home with us! Cocktails were gorgeous and very well made."
Cons:
"Food came I had the melt burger! It came and it was just warm and greasy!"
"The food was ready in literally 3 mins, the chicken burger was cardboard and clearly was just microwaved."
"Main meal ... Christmas lunch was small, badly cooked, poorly presented and cold."
"The Cheesy Jo sub had approx. 1 tsp of minced beef in it. Dreadful."
"The quality of the beers is terrible. I had a brewdog IPA which tasted like carling."
"Very limited variety of vegetarian food. Exceptionally slow service - probably because of Covid! Waited almost 45 minutes to get some burgers and chips."
"And the fries are so overfried (and probably refried)."
Facilities
Pros:
"The tables in the terrace were nicely spaced, so it felt comfortable despite the current Covid situation."
"Outdoor terrace is great with a view of the river."
"Very nice bar, lovely out door area that has heaters and a view of the river."
"Plenty of space and seats."
Cons:
"Toilets were disgusting and had a very strong horrible smell."
"The place is really starting to show signs of wear and tear. The service is great but sadly needs some cosmetic work to furnishings."
"Toilets not too bad but court be a bit cleaner."
"It's a beautiful day and wanted to sit outside but not possible due to the stench of cigarettes."
"Some furnishings rather run down."
"Very loud unclean tables and worn out chairs. Food was of standard quality for what you pay."
"Unfortunately the cauliflower wings I ordered were very spicy which was unexpected as there was no indication on the menu."
Pricing
Pros:
"The food and drink is very well priced."
"Craft beer on offer this afternoon, £3 a pint!"
"What an absolutely fantastic place, £3 cocktails all day on a Thursday and the brunch was very tasty."
"Very cheap, good morning family place."
"Food prices very good. Food was lovely."
"Couldn't recommend the bottomless brunch more. £30 and £10 deposit for two breakfasts, two cocktails and two bottles of prosecco; an absolute steal if you ask me."
"For £25 you get a meal and 2 hours of free selected alcoholic drinks and it does get busy."
Cons:
"MASSIVELY OVERPRICED Visited on Saturday 24th June 2023, and purchased two vodka & oranges plus two Fire Bomb shots. The total came to £26.60, of which you can see they charged £2.95 per can of Fanta."
"Really not a fan because sadly this chain of pubs is just too expensive £4.90 for a pint of 4% cider is disgusting."
"Absolutely ATROCIOUS quality of food. The lunch menu is pathetic and has maybe 60g of meat maximum for a 9 pound meal."