The Cat's Whiskers Reviews Summary

Cat Interaction and Environment

Pros:

• "Cats are well cared for and easy to see that their welfare put first."
• "Fantastic place to visit 😀 beautiful cats and kittens 😸 to see."
• "The cats are very cute and there are a wide variety of them."
• "The cats are clearly very well looked after & cared about."
• "Many adorable, friendly & playful kitties 🥹."
• "The cats are up for adoption so be prepared to fall in love."
• "Cats can come and go as they want with plenty of room over a couple of floors."
• "The cats are all happy and well cared for."

Cons:

• "The cats just weren’t interested in us. They are happy to play with the owners but have little interest in visiting guests."
• "Cat’s were all asleep & didn't want nothing to do with you so basically paid to get in a really expensive cafe."
• "The cats themselves all seemed quite shut down to me, mostly asleep or hiding."
• "I've been to other cat cafe where the cats seemed happier, more playful, active, engaged."
• "One downside would be that on our visit the cats just weren’t interested in us."
• "Cats were great although all in another room guess you just have to be lucky and get a seat in the same room as them."

Staff and Service

Pros:

• "The owners very friendly and had a massive love for cats."
• "Staff are friendly and the house rules are introduced as you enter."
• "The staff are very knowledgeable and caring towards the cats."
• "Really accommodating as we had accidentally booked one person instead of four and they still let us in."
• "Lilly is a wonderful host; friendly, engaging and warm."
• "Staff are amazing and after a stressful or long day it's so nice to come here and relax."

Cons:

• "My autistic son is 9 and they wouldn’t let him in, or give a refund."
• "I'm really sorry to say that I'm super disappointed by the experience, it took 40 minutes to get served for coffee and cake."
• "It seemed to me that they wanted a reason not to admit him and, in my honesty, found one. Staggered that a refund was refused for a genuine oversight."

Food and Beverages

Pros:

• "Great little cafe, despite cats being the main feature the cake was fantastic too."
• "Really nice coffee and I had a scone with jam and cream which was delicious 😋."
• "The Iced Coffee is great & Red Velvet cake was gorgeous!!"
• "I ordered a hazelnut hot chocolate which was delicious."
• "The tea and flapjack was delicious! They have an extra floor upstairs so plenty of room for you and the cats to move around."
• "The general atmosphere of the place is very chilled out and the food and drink is incredible."
• "Lovely cafe with lovely cats. Service was great and the food was delicious."
• "The selection of cake and drinks is lovely, I chose to have a millionaires shortbread and a hot chocolate."

Cons:

• "It cost quite a lot and food was not included in the price."
• "Food was okay - no savoury food was available."
• "No disabled toilets. Cakes and drinks are available to purchase while you visit."
• "Great little cafe, sitting in the middle of York. You have to book. It's drinks and cakes which is the food."
• "I've been to a couple cat cafe’s but this one was not the best. Cat’s were all asleep & didnt want nothing todo with you so basically paid to get in a really expensive cafe."
• "Only down side was that the only food was the cake, it would have been nice to have some savory options."