Tinseltown Reviews Summary

Food Quality

Pros:

• "The food was fab, although the service wasn't the best."
• "I always loved the buffalo wings here and I'm glad there's still a branch to eat at and it is still as amazing as I remembered it."
• "The food was very good."
• "Food was really good - American diner themed so burgers and hotdogs, but the burgers lived up to the hype so that's fine."
• "Every food item was amazing. Everyone was happy."
• "The food was so nice. The portions are a good size and leave you full."
• "Food was really good, ordered truffle burger, garlic burger and cheese and gherkin burger and all were really good."

Cons:

• "The food is definitely overpriced for what it is."
• "Than food was absolute horrible, I am suffering from tummy ache ever since."
• "The burger was soo dry and falling apart, my chips were hard."
• "The food itself is a hit or a miss - I personally prefer the golders green tinsel town which is much more consistent with its quality of food."
• "The food was ridiculously priced, I’ve been here before in the past and every aspect has seriously gone downhill."
• "Piri piri shouldn’t be very sour ketchup mix with chilli sauce."
• "The food is not all that in my opinion."

Service

Pros:

• "The prices are reasonable and the service is good."
• "Even though it was really late in the evening, staff were extremely friendly and prompt."
• "The service and the staff were so friendly and welcoming."
• "The staff are very friendly too."
• "Service and staff were friendly and good and we were served quick."
• "The service INSIDE the restaurant is generally okay..if you're sitting in at least."
• "Service was friendly and speedy."

Cons:

• "The worst customer service I have ever experienced in London."
• "Service is slow, even when not busy."
• "Service is terrible. I couldn't justify going here for anything more than the milkshakes!"
• "Wasn't exactly service with a smile either."
• "Shocking how slow the service was considering they only had a couple of tables on a thursday afternoon."
• "The place was empty but service took long!"
• "They were rude & completely disregarded us whilst we stood there."

Atmosphere & Decor

Pros:

• "Tinseltown is central and open really late, which are its main attractive features."
• "Very nice atmosphere."
• "It effortlessly combines the classic diner aesthetic with a touch of modern flair, creating a welcoming and nostalgic atmosphere."
• "Great Food, Amazing Customer Service and very good atmosphere."
• "One of my favorite burger restaurants in London, very delicious burgers."
• "The retro decor, complete with vibrant neon signs and comfortable booth seating, transports diners to a bygone era of American dining."
• "Clean and comfortable."

Cons:

• "But very rundown, and depressing, toilets were very dirty."
• "The Decor and toilet facilities feel outdated, especially the toilet facilities which are very poor."
• "The deco is outdated and the seat I sat on was ripped."
• "The atmosphere feels very 2002."
• "Nothing remotely 'American Diner' about this place except some tatty padded seating."
• "The diner is underground for some bizarre reason, a bit shabby and hugely tacky."
• "However, the restaurant looks like it's stuck in the wrong era, it's in a basement and has an almost 90s nightclub feel to it as you walk into it."

Milkshakes

Pros:

• "Milkshakes are more like ice cream. Need a spoon not a straw."
• "My favourite place for milk shakes and absolute favourite is the banana and peanut butter milk shake."
• "The milkshake was really nice but honestly the decor need to not look like 2002 !"
• "But the milkshakes are the BEST...the strawberry milk shake I LOVE and drive from SE London to get it."
• "Their milkshakes are out of this world. Just go and try them."
• "The milkshakes are amazing!"
• "You can’t go wrong with the Oreo milkshake either."