Where The Pancakes Are - Fitzrovia Reviews Summary

Ambience and Decor

Pros:

• "The restaurant looks cute, especially the stairs."
• "Located next to Charlotte Street Hotel, this location feels more cosmopolitan."
• "The atmosphere is lovely and calming."

Cons:

• "The space is a bit limited."
• "The upstairs seating is cuter than down, but the service is slower."
• "The tables are much too close together."

Service

Pros:

• "Our server was friendly and attentive, and our food arrived quickly."
• "The staff were friendly, professional and helpful throughout our meal."
• "Service was quick, efficient and friendly."

Cons:

• "Service was slow and inattentive!"
• "It took forever to take our order, got an Americano with milk, it came with no milk."
• "The first floor was all empty except for bar seating, but was told that those are reserved."

Food Quality

Pros:

• "The pear and salted caramel pancake was absolutely delicious."
• "The American - pancakes with blueberry and bacon - was good as always."
• "The Dutch Baby baked pancake with apples and almonds and blueberries was absolutely lovely."

Cons:

• "The pancakes were raw inside, and the bacon was not tasty."
• "The pancakes are incredibly thick and heavy."
• "The sweet pancakes weren’t good at all."

Price and Value

Pros:

• "The price was just right because the ambiance, service and food were all superb."
• "Their cocktails are great and pretty cheap when you go there during happy hour."
• "The portions are sufficient and service really makes up for it."

Cons:

• "Very expensive for the quality and quantity they provide."
• "Absolutely amazing service and delicious food, but the added service charge on the bill is a bit too much."
• "The only criticism was as my son is 6ft 7in - we felt a bit cramped at the little table."

Child-Friendliness

Pros:

• "The place is child friendly, includes a kids menu and high chairs."
• "We had a stroller & they offered us an inner table with a place to keep the stroller."
• "The kids option of making their own combination is great."

Cons:

• "No lifts if you are seated upstairs."
• "It says it is only valid for up to 8 diners - it doesn't say that a minimum of 4 diners also applies."
• "We were sat at a bar, claiming there were other reservations."