Bonnane Restaurant Pizzeria Reviews Summary

Food Quality

Pros:

• "Their food is really tasteful, at a very fair price."
• "The food was wonderful."
• "Both the pizza and lasagne were incredible, the atmosphere was great and the staff were lovely."
• "The food was amazing!"
• "Absolutely amazing food! Beautiful starter, main and dessert."
• "The food was outstanding, especially the Risotto."
• "Food was delicious and perfect portions!"

Cons:

• "What a waste of a pizza oven."
• "Pizza 4fromaggi was with one cheese instead of 4."
• "Absolutely shocking food pizza edges burnt carbonara dry bolognese dry and tasteless."
• "The tiramisu was a disappointment: they put biscuits instead of the coffee soaked ladyfingers."
• "The pizza looked so good but tasted of nothing."
• "The carbonara was a little lack lustre."
• "Food has gone downhill, they used to do really good bagels but now they are absolute trash, shame."

Service

Pros:

• "Great food. Lovely staff. Brilliant location."
• "Nice waitress and good manager!"
• "Staff were super friendly and food was fantastic!"
• "Superb location and cozy atmosphere, followed by welcoming service."
• "Service is great: fast and incredibly friendly."
• "Amazing customer service, made to feel so welcome by the staff."
• "Staff were very friendly and accommodating."

Cons:

• "No idea about customer service."
• "What a horrible service I’ve received been coming here for over 5yrs, never seen such a rude customer service that I’ve received today."
• "No manager input, no courtesy, no reasonable offer to account for the mistake."
• "Horrible managment, female staff just bullied male staff on front of me."
• "Was shouting at us in front of everyone."
• "Service was fast but the carbonara was not good. It was too creamy not eggy or cheesy as I would hoped it to be."
• "Service was not great, we waited for about 15 minutes."

Atmosphere

Pros:

• "It's a relaxing, enjoyable experience."
• "The place is cozy, bearing such a good atmosphere that you gonna feel yourself at home."
• "Definitely want to return in warmer weather as view from the patio looks lovely."
• "A real feeling of Italy on the pallet."
• "Beautiful cafe in a convenient location, near EXCEL and the cable car."
• "The atmosphere was great."
• "This place is a little hidden gem and the staff are wonderful, the food was all freshly made and so delicious."

Cons:

• "Little bit cramped seating."
• "Also, if you sear outside you will hear plenty of loud airplane noises as they land nearby."
• "The down side is unfortunately the food. Claiming to be Italian however lacking quality ingredients."
• "Well overpriced. A small breakfast £8.50 and the hotel facing is £11 all you can eat with food and drink."
• "None of the staff here are even wearing masks!!"
• "Try to steer clear of the bathroom, though - it smells absolutely awful, like a blocked drain."
• "When the other waitress was cleaning the table next to us, they were spraying cleaning liquid towards us while we were eating."

Value

Pros:

• "Delicious meals, a very nice restaurant not too expensive."
• "Excellent value for money too. Highly recommend."
• "Great value too!"
• "Very reasonably priced for city centre."
• "All for the half the price at the yacht!"
• "Everything came so fast and it was really well priced."
• "Best food we’ve had in London so far."

Cons:

• "Not worth the phone call!"
• "Very rude chef, pizza was not worth £15."
• "Menu states £9 for a margarita pizza but when the card machine came out it was £10."
• "In the 12 inch boxes the pizzas were 10 inch. Absolutely ridiculous! Pure cheat!"
• "Watch for the pricing as the advertised English breakfast at £6.95 and the unpriced lasagne with a soda comes out at £19 in total."
• "But unfortunately they are very over the top with the prices, which is a shame."
• "Italian food was ok, not worth the cost for a pasta dish (£12-15 a dish)."