"If it wasn’t the genuinely kind staff that have an obvious passion for their work."
"Louis or Lewis (not sure how it's spelled sorry!) And he was absolutely lovely!"
"I was greeted by a really friendly guy at reception."
"Reese and Ned were really sweet and reassuring while getting my piercing."
"Ned who did my piercing was so kind, encouraging and helped me stay calm throughout the piercing."
"super friendly staff, answered all of my questions perfectly and explained everything they were doing thoroughly."
"staff were so lovely and welcoming!"
Cons:
"when explaining the need to change my booking I was laughed at by an employee."
"the person on reception was constantly shouting for Lewis down the stairs speaking with unprofessional manners."
"No issues with the piercing/piercer but it’s a shame because I feel the person at reception was very rude & made me feel like I wasn’t welcome."
"The receptionist was rude and inconsiderate when asked about viewing the room for the piercing alongside someone."
"the reception person was unhelpful and obstructive."
"10 minutes late (due to my bus being late as it’s near Christmas) and not only was I not allowed to have my piercing, but also he charged me a lot of money for nothing."
Shop Atmosphere and Cleanliness
Pros:
"the actual shop in itself has a calming atmosphere with lots of windows and high ceiling."
"the interior in the waiting room was stunning."
"The whole place is squeaky clean and everything they use comes fresh out of the steriliser."
"The store looks lovely and modern and is immaculately clean."
"the shop is spotless and the aesthetic is on point."
"The studio is clean, the receptionist is lovely."
"The place was tidy and clean, the staff were so kind."
"Really sweet and helpful people, very nice and hygienic."
Cons:
"One piece of feedback is that they need some background music upstairs and downstairs to set the vibe."
Piercing and Tattoo Quality
Pros:
"the piercings look amazing. 10/10 would recommend."
"He even put my helix jewellery in a machine to give it a gold look."
"went in for my snakebites and THEY LOOK AMAZING !!!!!!!!"
"Lewis is a total master at what he does. Very professional."
"Everyone working there was lovely, especially Lewis who did the piercing."
"I got tattooed by Sam here and it was a great experience! It was my first tattoo, but everyone was so friendly and the tattoo itself turned out amazing."
"Lewis is a really sound guy and a great piercer, if you don’t have the anatomy for something he will tell you."
"Had a few piercings here now and each time I've felt super comfortable as it's such a clean and professional environment."
Cons:
"what I didn’t get told is that I would be charged £15 to get my bar downsized and it feels way too tight on my lip."
"My daughter had her first lobe piercing by Lewis at Stabby at the weekend. One of the reasons I chose Stabby was because of the excellent reviews and our experience didn’t disappoint! I must say it was amazing!!! The time and care Lewis spent was above and beyond."
"I’ve been to many places and I was really anxious since my last septum was absolutely butchered at a different stu."
"The diamond on the piercing fell out within a week despite me looking after and ensuring the piercing was tight on a daily - I then went back to the studio well within 30 days and explained what happened."
Customer Service and Communication
Pros:
"Their website is really easy to use and they answered all my emails really fast."
"Lewis did a fantastic job putting my very nervous daughter at ease."
"Lewis and the team were absolutely fantastic, very talented and respectful."
"Lewis is amazing! I have been to him for 3 of my piercings now, he makes me feel so welcome every time and it's always a comforting experience!!!!"
"So happy, the staff are so friendly, Lewis is like lightning fast, so fast I went back on the same on for another piercing."
"Came in today for a high gauge piercing and we did a consultation before getting stabbed and said my lobe was all good to go."
"Went in to get hoops put in my seconds and came out with my tragus and helix done as well."
"got my nostril pierced here a couple months ago, great sterilization and talked me through it before he did it overall 5 star experience definitely recommending to my friends."
Cons:
"I would like to give zero stars as I am appalled at the after care service, and would advise anyone do NOT have a piercing here. I feel I was lied to, misled, and patronised."
"Competent artists, but poor customer service. Whilst the person who pierced my daughter's ears was professional, helpful and knew their stuff, the reception person was unhelpful and obstructive."
"Went in to see what piercings I could have and was advised that no appointments were available that day, so I asked for the leaflet and said I would ring to book in."
"10 minutes late (due to my bus being late as it’s near Christmas) and not only was I not allowed to have my piercing, but also he charged me a lot of money for nothing."