Tigerlily Reviews Summary

Staff Professionalism

Pros:

• "Kat is so friendly and good at what she does... I would definitely recommend :)"
• "Met Kelly and was really impressed how much time and effort he put into our meeting. Really felt like he wanted to give you the best he could."
• "me and my daughter have had all our piercings done here for many years, we absolutely love Kat she always makes us feel ultra comfortable."
• "The piercer was incredibly knowledgable and friendly, made me feel completely at ease."
• "Mick is such a fantastic piercer and the other staff are super friendly and helpful."
• "Paige was so friendly and really professional."
• "Kat, who did my piercing, was so so sweet and kind and every piercing I get from now on I'm gonna do with her, she's actually so professional and amazing."

Cons:

• "The man who did it for me was expressionless and made me feel I was taking up his time."
• "He kept messing up the jewellery ball closure, dropping it behind me and touching my bum as he picked it up."
• "She went in for a piercing and found the piercer to be rude and unprofessional."
• "Do not recommend male piercer! very poor customer service- no real effort was made to try and put an earring in correctly."
• "the receptionists were really rude, i was made to feel like i was burdening them with booking a piercing."
• "Went to have a piercing done but unfortunately the kind I wanted wasn't possible on my ear shape. The lovely piecer Kat was so helpful."
• "Your Customer Service makes me wanna vomit. No exaggeration."

Piercing & Tattoo Quality

Pros:

• "Standard earlobe piercings are the most basic you can have, so maybe this wasn't a major test but I felt very happy with everything."
• "I’ve had piercings done elsewhere that have felt rushed or have been in the wrong place. Tiger lily i would always come back to because I trust them to do a good job."
• "A warm welcome as soon as you go through the door. Very friendly and helpful."
• "Got my rook pierced by Kat- she was so lovely, professional and did a fabulous job."
• "The place was very clean and used sterile Equipment."
• "I got a small tattoo by Kelly and he was fantastic- really easy to talk to and a very fast worker too."
• "Had a tattoo coverup by Kelly at Tiger Lily. Not only is he such a kind, welcoming guy. He is an exceptional tattoo artist."

Cons:

• "Initially I was shocked to see the HEFTY price tag for just three changes at £18."
• "But my piercing experience wasn’t good and I think it’s about time I wrote a review."
• "Very unprofessional tattoo studio, turned up for an appointment to be told it’s been cancelled even after phoning in advance."
• "Would not recommend my peircing was not in the correct place, with jewellery that did not fit. It got extremely infected and had to be taken out and cleaned by another shop."
• "I think they need more training if I’m honest - I posted pictures of my piercing on a forum and majority had told me to report the shop."
• "Years later I still have a massive scar."
• "Please avoid unless you want a scars and no piercing."

Customer Experience

Pros:

• "Would highly recommend this place!"
• "Great experience highly recommend. Will be revisiting ! Keep up the great work"
• "Would fully recommend especially if you are new to piercing."
• "Would definitely recommend!"
• "Lovely nose-piercing experience with Tiger Lily."
• "Best for customer service in Oxford, by far. A warm welcome and experienced staff."
• "The service was warm and highly professional."

Cons:

• "In all honesty, I'm not sure if I will return for another, which is a shame because all other experiences I've had here were really good."
• "Very disappointed! Would not recommend."
• "Safe to say I will not be going back, especially when I get better service and prices at other local piercers. Definitely do not recommend based on my one experience here."
• "Would not come back."
• "It is quite expensive, eg changing a previously done piercing is £7!"
• "I went to tigerlily for a tattoo that was rather on the expensive side, they told me that the tattoo touch up is included in your price. However other than that DO NOT GO THERE, tried to reach out for my touch up and booked my touch up appointment which i had to change and due to personal issues. I let them know in due time and tried to reschedule, my messages were IGNORED and i was left on seen."
• "It's way more expensive than the next shop we walked into, with no bother and got her nose done for 15 quid less."