"I got pierced by Brittany today, she was lovely and professional."
"Everyone was amazing and Sam did the most amazing and brilliant job!"
"The girls on the desk as you walk in are so friendly and polite, they make you feel really welcome which is lovely."
"Really skilled, super relaxed and I felt welcome and well looked after."
"Both ladies were amazing. I was really nervous but the piercer was so good, she calmed my nerves, was very professional and it was over in seconds."
"The lady who did the piercings was wonderful, explained everything she was doing and why and gave me tips for the care of my piercing."
"The staff are really friendly and did my piercings quickly and professionally."
Cons:
"The staff at the desk and the piercer were very flippant and rude - almost like they didn’t want customers."
"Never in my life have I been refused an ear piercing bc I only had a pasty for lunch & we weren't the only ones turned away for that reason either."
"Had my helix pierced today and have not had my ears pierced for a number of years. Used Red because of recommendation and the piercing looks good but got to say staff were not friendly (slightly rude even) and felt rushed throughout the appointment."
"As soon as we walked in, there was an atmosphere, the shop didnt have a friendly vibe like it usually did, almost hostile."
"The people working there were very off with us and did not give us any warning that I was not able to join the person I was with in the piercing room."
"I found them very abrupt and not at all approachable."
"The artist was rude and unhelpful."
Piercing and Tattoo Quality
Pros:
"Lovely bunch of people, I walked in on my lunch break to get my helix pierced. Was over in a second and was painless."
"They have an amazing range of upgrade options."
"The studio had a great atmosphere, friendly & an awesome vibe!"
"The tattoos are all top quality and I regularly get people commenting on them."
"Lovely selection of high quality jewellery and prints from the artists."
"The piercing itself is extremely clean and well placed and I have not experienced any swelling, redness or pain at all during or since!"
"Sarah Tee is talented, friendly, professional, and entertaining."
Cons:
"Out of 4 piercings, two lobe piercings were done fine and 2 helix piercings were done awfully."
"Not pierced straight and used way too small jewellery that doesn't accommodate swelling."
"In different studios they've said it's not properly done (wrong position plus it's not fully straight)."
"The piercing itself was done wrong and not in the place I said I wanted it. It’s visibly misaligned."
"The double nose (one each side) - not only had I been given 2 different piercings but they weren't level and after 2 months one still hasn't healed."
"Both helixes are pierced at the wrong angle (not facing forward) and one of them is heavily skewed."
"Basically I went to get a septum piercing, after paying £30 and experiencing a lot of pain, I had to remove it after 5 minutes as it was so badly done."
Customer Experience
Pros:
"Needle piercings and not a gun so I’m not worried about infections as I was given a helpful sheet on the aftercare too."
"On both occasions I sent down a pic of what I was looking for and they copied over perfectly."
"This was my third tattoo by Hannah and she always makes the experience completely stress free and as comfortable as possible, and the end result is always fantastic."
"She was so patient while I worked out where I wanted it and was super helpful with advice."
"I’ve been tattooed by both Ruth and Lucy, they are the sweetest people ever, so accommodating to people’s needs, friendly and professional."
"The studio overall has a warm atmosphere and the value for money (both for the piercing and the jewellery) is very good."
"They're so friendly and professional, everything is hygienic and needles only!"
Cons:
"Very disappointed that I made a wasted trip based on inaccurate information I was provided with when I went In specifically previously to avoid this situation."
"I'm not a big fan of leaving negative reviews but this experience was pretty poor."
"Went there to buy a nose piercing knowing which size I needed. The woman there insisted the smaller size was going to be too small and made me buy a bigger size which unsurprisingly was way too big."
"I had my ears pierced three years ago and it seemed they put one of the earrings too tight as it wouldn’t come out."
"Went in for some advise felt a little disappointed didn't feel like I was heard!"
"I am very disappointed with how unprofessional he was regarding my request."
"I would have provided this rating with zero stars if the option was available."