Meet My Baby - Private 4D Ultrasound Clinic Reviews Summary

Customer Service

Pros:

• "The sonographer and reception staff were both really friendly, and we were seen on time."
• "Clean and beautiful office with lovely receptionist and Sonographer."
• "The staff are so friendly, efficient, informative and kind."
• "The staff was very nice and the girl who took my scan very professional."
• "Every single person is kind, patient, friendly and so helpful."
• "The receptionist was so helpful, friendly, and kind."
• "The staff were lovely - really friendly and helpful."
• "We were warmly welcomed into the clinic and the scan gave us all the reassurance and comfort we needed."

Cons:

• "From the moment we walked in, the receptionist barely greeted us."
• "The woman at the desk told us 'can you wipe your feet, please?' and didn’t greet us or say hello until later."
• "We didn’t feel welcomed, as soon as we stepped in."
• "Ok experience, only 3 stars because we were expecting the sonographer to explain to us a bit more detailed what we were seeing on the screen."

Facilities

Pros:

• "The waiting room and treatment rooms are clean, spacious and nicely decorated."
• "The clinic itself is stylishly decorated and centrally located in Victoria."
• "The clinic is cozy and calm just what you need to be able to enjoy your moment with your family during the scan."
• "The clinic itself if warm, clean and well decorated."
• "The clinic is beautiful with modern equipments."
• "The place is relaxing, quiet, no stress."
• "The clinic is very easy to find and easy access for the pregnant moms."
• "The clinic is brand new and look so nice!"

Cons:

• "The clinic itself is very nice and welcoming. Got 3 prints of my baby after being seen quickly and efficiently."

Professionalism and Expertise

Pros:

• "Our sonographer took her time to get a good picture of our baby."
• "The Sonographer was very kind and understanding of my worries."
• "The sonographer was very professional and polite, and calming."
• "The sonographer was very professional."
• "We had a 5 star experience at Meet My Baby - the female team was welcoming and professional."
• "Very professional and friendly staff."
• "Our sonographer always made sure we were comfortable and happy throughout the scan."
• "Silvia was so professional and explained everything so clearly."

Cons:

• "She scanned me for about thirty seconds and just said the words 'you’ve had a miscarriage, did you know'."
• "Why the sonographer announced this awful news to us before asking me to drink more water or turn to the side is beyond me. It showed complete inexperience."
• "We emailed about the time/length of the scan to which they said 30minutes although the actual scan only lasted 15-20 mins."

Overall Experience

Pros:

• "It was a lovely experience for my 4d ultrasound scan at the clinic."
• "Very good experience for my wife and I."
• "Our experience at Meet my Baby was amazing!"
• "This was an amazing experience!"
• "An absolutely amazing experience and would advise anyone who is on the fence about whether or not to do a 4D scan to go ahead and do it."
• "Amazing experience having our 4D scan."
• "Had a wonderful experience and would recommend this place to anyone wanting a 4D scan."
• "We had a great experience with Meet my baby!"

Cons:

• "Sadly we did not have a positive experience."
• "Please do not come here. From the moment we walked in, the receptionist barely greeted us."
• "They ruined my day. We didn’t feel welcomed, as soon as we stepped in."
• "Overall, the quality of 4D images wasn’t great, and the service was bad, we don’t recommend this place."