The Railway Inn Reviews Summary

Staff and Service

Pros:

• "Very effective and pleasant staff."
• "Great atmosphere, excellent service, friendly staff, superb range of drinks, clean and welcoming inside and out."
• "Friendly staff and efficient service."
• "Lovely staff, amazing cider and great facilities."
• "The staff are very knowledgeable and will help to choose a choice to suit you."
• "Staff were very professional and absolutely lovely."
• "Firstly the staff were lovely, very pleasant and professional."

Cons:

• "Service was extremely slow."
• "Has gone downhill. Very quiet for a Saturday night, no atmosphere."
• "Service was a little slow, would have expected quicker as we were only customers."
• "The staff atmosphere was almost glum and just perfunctory tbh."
• "Staff unknowledgeable about menu."
• "We were left waiting for an hour after ordering our food."
• "Waited 45 minutes for our food after ordering."

Food Quality

Pros:

• "Cracking food, in very generous portions."
• "Top notch food and cider."
• "The food was not only Huge but piping hot and delicious."
• "Food was good and thoroughly enjoyed."
• "Good menu, nicely cooked and very tasty."
• "Their Sunday roast is delicious."
• "The food is absolutely delicious and the surroundings are lovely."

Cons:

• "Food was cold when I called staff over and told them they looked at me like I had the plague."
• "The ham hock came as a croquette but was very dry and there was no sauce to help it out."
• "Got one piece of pork, very over-done roast potatoes."
• "food was cold, disappointing red cabbage worse than the stuff you can buy to go in the microwave at a supermarket."
• "The food is average, the meat was not really good, hard and not properly cooked but the taste was good."
• "For our dessert at £9 we chose tiramisu it came topped with an inch of raw runny meringue."
• "The young staff have been extremely rude."

Atmosphere and Facilities

Pros:

• "Cosy bar area, covered heated patio area also wooden tables all around the pub."
• "Lovely location, and a nice Dark Berry pint."
• "A pub, designed and built by someone who knows what a great pub should be like, a beautiful and spacious bar."
• "A really great pub, centred around the cider!"
• "The pub is owned by Thatchers, and is right next to the Thatchers factory. Smells amazing!"
• "Lovely place with lots of seating."
• "Beautifully decorated bar area with lovely views and comfortable seating."

Cons:

• "Only reason to lose a star is that the high ceilings mean there is a lack of atmosphere."
• "Parking can also be an issue when busy as people are turning around and going elsewhere when they cannot get in."
• "The pub was quite cold so that we had to keep our coats on."
• "4 out of 6 adults in our group ordered Sunday roasts and found them incredibly bland."
• "I found it to be too loud at times to hear the person next to me on a quiet Sunday afternoon."
• "Service was friendly, but did find it lacked atmosphere (being a new build probably), and was extremely busy with families."
• "Big rooms so when busy it's also very noisy making conversation difficult especially for those of us whose hearing is not as good as it used to be."

Value for Money

Pros:

• "Great value for money as well as, great service."
• "Not cheap but well worth it as you get what you pay for."
• "We were expecting it to be on the pricey side, but thought it was great value for money."
• "The food is excellent using locally sourced produce and at a reasonable price."
• "They level up pub food to new heights of quality whilst keeping the price perfectly reasonable."
• "The food is very good, we had our 1st Sunday roast here last week and although more expensive than other Restaurants the food and portion size were good and worth the extra cost."
• "A varied drink selection (including several Thatchers choices) fantastic staff and the food, though not the cheapest, is worth every penny."

Cons:

• "Drinks expensive as well."
• "Food is OK but overpriced for the average quality in my opinion."
• "A burger and chips costing £18.50."
• "Menu remains expensive at £10 for a coronation chicken wrap with a tiny bit of salad and coleslaw."
• "Very small portions which were OK but nothing special and expensive."
• "Desserts were £9 which is ridiculously expensive."
• "Expensive for a village pub, £7 for ham sandwich with side of lettuce only."