Rhydycar Harvester Reviews Summary

Food Quality

Pros:

• "Food was excellent staff excellent, what a find while on holiday."
• "Three course meal for £11 was of top quality, served hot and short waiting time."
• "Absolutely amazing food."
• "The food was cooked perfectly, piping hot and delicious."
• "Food was delicious as always. Very filling and worth the money."
• "The food at this place was amazing cooked to perfection loved every single part of it."
• "Food was well cooked and very tasty, selection was great with mushrooms toast and black pudding included too."

Cons:

• "I had simply chicken with a side of steak added. I asked for the steak medium & it was more than well done, the chicken was also very dry as if it was left on the grill far too long."
• "Chips were cold but sweetcorn had been cooked to mush."
• "Ordered what we usually have but to our disappointment it wasn't the same, first of all it was £5.00 dearer per person and the food was over cooked and cold."
• "Really poor food. No chicken available which is a big part of the menu."
• "Ordered ribeye steak was undercooked and full of gristle mostly inedible teaspoon of peas....why bother."
• "The fish was undercooked and soggy, they did take it off the bill for us though."
• "Food was cold, hard and poor quality. Steak was more grizzle than meat."

Service

Pros:

• "Staff were friendly and welcoming, and very helpful with one of our group who has an allergy."
• "The service was excellent though! Would recommend."
• "Wayne was an absolute superstar! He was very friendly and professional."
• "Wayne was very polite and friendly, nothing was too much trouble."
• "Kim was very welcoming at the door and seated us."
• "Our waiter was the friendliest I have ever met and extremely efficient."
• "Wayne was an absolute delight. Wayne was attentive and sorted out all the problems with our food."

Cons:

• "We waited a long time to be seen (the manager/greeter was at the bar talking to someone) and eventually one of the waiting staff came over and seated us."
• "So disappointed with harvester. So rushed didn't even Finnish my starter and mains brought out and just plonked down."
• "Customer service was shocking and it seems only one member of staff was doing any work."
• "Poor service. Breakfast menu drastically reduced."
• "Service was lacking, the girl forgot to bring our second tea."
• "Our server was unprofessional and didn’t know much about offers etc, was too busy flirting with the table next to us."
• "Service was very slow and it felt like we were being ignored."

Cleanliness

Pros:

• "The place looked clean."
• "The venue is lovely and clean and the front of house were amazing."
• "Came with my 2 children and 2 friends of mine, table and restaurant was lovely and clean."
• "The Salad bar was well kept, nice portions and everything looked clean and tidy."
• "Recently visited this Harvester location for a family meal, it was very clean."
• "Waitress was very welcoming and gave great service, restaurant was clean and inviting."
• "Lovely setting and atmosphere. Friendly staff."

Cons:

• "Dirtiest salad bar I’ve seen in any Harvester!"
• "Needs a deep clean and regular cleaning."
• "Glasses where stinking they did change it but wasn't the point it shouldn't of been dirty in the first place."
• "Cleanliness needs attention. By the end of the day, there seemed more food on the floor than on the plates."
• "The floor in the toilets were absolutely black, years of dirt."
• "Cutlery dirty, not just once but 3 times. Looked like it had been dipped in water but not actually washed."
• "The floor was like there was a food fight had happened."