"We enjoyed our meals. I had the classic ribs and chicken."
"The best waitress Jessica."
"Beautifully cooked rib eye steak."
"Our food was beautiful! I had lasagna and my partner had the mushroom tower!"
"Food was delicious. Steak on point."
"Having all had a varied selection from the menu including steak, chicken, burger, gammon and spare ribs plus selection of desserts we couldn't fault the food one bit, all served hot and as ordered."
"The food is amazing, especially their burgers and steaks, and the restaurant is really nice too."
Cons:
"Food wasnt up to much..dont order the chicken..it tastes reconstituted."
"Our chicken was undercooked and had to be sent back, the one that replaced it was still not thoroughly cooked through and had to be left."
"Bacon was dry, black pudding was nice, sausage and beans were nice, hash browns were dry."
"Poor hygiene with food left both under our and the surrounding tables."
"Smaller portions with bigger price tag, couldn't even cook a steak."
"Surf n Turf Combo £20.49 ...sirloin steak, calamari, JUMBO KING prawns drizzled in garlic and parsley. Just 2 small Prawns in shells (nowhere near King Jumbo size)."
"The food is terrible! Over priced frozen tasteless rubbish that wasn't even cooked properly."
Service
Pros:
"Fantastic service from Nicola. All the team were very welcoming."
"The staff were outstanding."
"Every single member of staff was pleasant and polite from reception to bar staff and restaurant staff."
"We were served by Andrew and Chez all evening who were superb and couldn’t do enough for us or the other customers!"
"The waiting staff were so lovely. I can't praise them enough."
"Exceptional service from all the waiting staff when we visited, both friendly and attentive."
"The staff in the Beefeater here are the reason we choose it. They are professional, polite, fun and really care about giving you the best service."
Cons:
"Whilst at the bar, which was woefully understaffed, waiting to be served the customer next to me was served a drink with a rather large spider floating in it."
"Don't listen to the customer. Got our order wrong."
"Long wait for food then arrived tepid!!"
"A disappointing evening, the drinks took around 20mins to arrive, the food was sat under the heat lamps for 10 mins before being served."
"Terrible attitude from blonde so called manageress."
"Awful service, gone off food and cliquey waiting staff."
"Service was terrible. We received our started after asking several times and waiting 20 minutes."
Ambience and Cleanliness
Pros:
"The location down on the waterfront is nice for a walk also."
"The decor along with the actual way the place is set out is quite nice and it's please to to be in."
"Toilets were fresh and clean when we visited."
"The vibe of the place is nice and homely."
"Everything was clean and well maintained."
"Restaurant was clean and modern."
"Pleasant environment."
Cons:
"Arrived at 1:00pm. Straight away very uncomfortable as there was NO heating at all."
"Seats need recovering, fabric a bit stained on some."
"The only down side was the strong smell of cigarette smoke in the main lobby & then cannabis outside on our way back to the carpark!"
"There seemed to be a lot of flies around and at one point I counted at least 8 hovering around by the coffee machine at the bar."
"Nothing annoys me more than paying for an expensive steak and they give you a tiny pot of peppercorn sauce ....that you paid extra for."
"Half the menu missing and rotting lettuce served on your burgers."
"Windows filthy, couldn't tell if it was raining or not outside."
Value for Money
Pros:
"£9 for breakfast including drinks and pastries was great!"
"Price wise it was very reasonable with certain meals costing only £5."
"The daytime menu is a 3 course for £12.95 or 2 course for £10.95 and there is plenty of choice."
"Overall we found this good value. 3 course lunch, refillable drink and side on onion rings came to under £15."
"We opted for the lunch time deal, which was good value at around £9.50 for 2 courses."
"Prices were really good for lunch time."
"Cheap meal for a good price."
Cons:
"If I'd paid the full £9.99 for my Paprika Chicken, I would have been a little disappointed."
"Too expensive for the quality of food provided."
"They offer unlimited chips with steak... The chips are so dry you can't eat them without sauce.... I couldn't eat the chips on my plate never mind asking for more chips."
"When you're paying £9.50 for a breakfast you’d expect it to be hot not lukewarm."
"No more refill chips. The chips are now actually fries, and not good ones at that."
"You pay £19 for a steak and all you get is the steak."