Address: Go Ape, Grizedale, Ambleside LA22 0QJ, United Kingdom
Phone: +441603895500
Rating: 4.8
based on 231 reviews.
Staff and Service
Pros:
"Staff is very caring and friendly."
"The guides were professional and safety was assured at every step (thank you Tilley)."
"The staff were all really friendly and engaging and up for our bad jokes and poor Scottish banter."
"The staff are great, friendly and encouraging."
"Thank you to all the great staff working there too. :)"
"The staff here are incredibly friendly and helpful."
"Staff are amazing and make everything fun and give clear instructions."
Cons:
"I do think the staff could have been kinder to a member of my group that was very scared of heights."
"Absolutely disgusting staff, after driving over two hours to get there, I was stuck in traffic and rang them explaining that we could be five minutes late."
"And they have half the things not available which they claim on website."
"The only reason it lost a star was that we arrived 25 minutes before the booking and were asked to return at the booking time."
"Maybe we did it wrong but they were all busy booking groups in and no one was around to manage the exiting."
"Queues were huge, safety talk was poor, help around the course was poor."
"Really bad cafe and tea room timings as if you start after 2pm you would have nothing to come to But CLOSED SHOPS AND CAFE."
Value and Pricing
Pros:
"It’s a pretty slick operation and everything was in good condition."
"Provides a good play park as well and a nice long walk around the site."
"Not a cheap day out but seems good value when you could be up in the trees for as long as three hours."
"Great value for money and very friendly staff."
"You certainly get your money's worth!"
"Great value for money and staff that are super friendly and approachable!"
"It is great value for money and I would definitely recommend it to others."
Cons:
"I cannot help but feel it's expensive for what it is especially as I had to pay to go on as my youngest couldn't go on unaccompanied so I paid £20 to walk round with him."
"The experience is on the expensive side money-wise."
"Also there was supposedly an attempt to charge my card 5 times over amount."
"Paying for parking is a bit of a joke as well after paying all that money!"
"The downside is the cafe... I'd rather drink pond water than pay £2.20 for a bottle of it and other drinks only get more expensive."
"Only complaint was the price of the segway experience is a lot for one hour."
"Food available is expensive and lacklustre."
Experience and Activities
Pros:
"Fantastic experience doing the Zip Trekking!"
"The difficult high ropes course was an excellent afternoon."
"The Go ape here is an amazing experience well run and lots of fun!"
"Been here twice and tried Segway, Zip Trecking and the Tree Top Adventure. Enjoyed them all."
"Love Go ape! We did the treetop adventure+ as there were two under 10's in our group. It was brilliant."
"Go Ape Grizedale was an awesome experience and I would highly recommend it to everyone."
"Absolutely amazing experience doing the treetop challenge at go ape!"
Cons:
"It was ok not so great also not so bad."
"Be aware though it is only supposed to be 3 which is not mentioned on the website which would be disappointing if you had travelled any distance to partake."
"There wasn't any alternate routes to take apart from on the last section."
"Although the staff were welcoming and informative, myself and my partner were stuck behind a family of 5 throughout the entire course."
"We had to skip 2 out of the 6 experiences due to the length of time the family in front of us were taking."
"Only downside was having to walk back to the same start point after each one felt a bit repetitive."
"The only down side is that the distance you go within the 30 minutes is dependent on the ability of the group of 6 you are with."
Safety and Guidance
Pros:
"Zip Trek was amazing here, really up for a laugh but clearly focusing on the safety aspect too."
"The instructors are helpful, sensible and encouraging."
"Safety was clearly the priority and despite it being a bit scary it never felt dangerous."
"The staff were incredibly supportive.thank you team ape !!"
"The instructors did their best to make the day interesting whilst safety featured very high on the agenda."
"The staff for our zip wire adventure.... Chris and Wills.... were really helpful, kind, patient, considerate of those who needed a bit of support."
"The instructors are very friendly but by the end of the training run you have a thorough understanding of how to keep safe."