The Dock Reviews Summary

Staff and Service

Pros:

• "Nice friendly staff."
• "Staff were friendly and service was good."
• "The lady who greeted was us was very helpful throughout the evening."
• "Staff were friendly and attentive to our needs."
• "Staff so friendly. Only two members on duty as very short staffed but they worked hard to serve and were really pleasant."
• "The staff were very pleasant and attentive."
• "Really friendly staff but there was a bit of a wait for drinks considering it didn't seem that busy."

Cons:

• "Waited 10 minutes for a cup of hot water."
• "Atrocious service, waited over 30 minutes for drinks."
• "One couple had their drinks tipped over them by inexperienced staff! Avoid at all cost!"
• "Waited over 15 minutes in a less than half full pub for the table service... Just can't get any actual good service anymore."
• "Took a really long time to get served, three other people who arrived at the bar after us were served before us."
• "The service was a bit rubbish and we weren't given menus when we arrived."
• "Service was slow and there was no hand soap in the ladies toilet."

Food Quality

Pros:

• "Great pub with lovely beers and tasty food."
• "Also the food was out of this world good!"
• "Good food and drink, though the real selling point is eating on the balcony overlooking the bay if they have the space and the weather is good."
• "Great location. Great food."
• "Good food and drink."
• "Really nice food. Fish was so fresh & excellently cooked."
• "The food was good and it was a great atmosphere."

Cons:

• "I had a nachos to share and it was pretty poor. The cheese was cold and congealed and the nacho chips were very oily."
• "The food was average at best unfortunately I had fish and chips which was very greasy and my husband had a steak which was edible, but nothing special."
• "All four meals were either under or over cooked, to the point that two of them were inedible."
• "The food arrived and it was immediately apparent the burgers had been microwaved."
• "Inedible greasy food, couldn’t eat more than a couple bites."
• "The food is of very poor quality. Ordered peri peri chicken and it was dry like cardboard."
• "Food is just awful - Expensive, tasteless and somehow greasy and dry at the same time."

Ambiance and Cleanliness

Pros:

• "Lovely atmosphere considering the changes and pressure everyone is under."
• "There was a very clean atmosphere."
• "There's good views of the bay from both inside and out, and are very relaxing."
• "Live music downstairs was good."
• "A truly lovely meal, in a restaurant full of delightful chatter."
• "Such a lovely place! The views are incredible, our waiter was so kind! (Bright blue eyed boy with blonde hair) the vibes were amazing and the music was the right loudness level, loud so you could enjoy it but still hear each other speak."
• "The place was well maintained and the bar had good bottles on display making it look very appealing."

Cons:

• "Will never return. Ordered 2 drinks. Went to sit down, and found bits of God knows what on the seats."
• "The place doesn't feel welcoming and was quite grim, felt more like a weatherspoons."
• "Finally I have to mention that on taking my daughter to the toilet, the facilities were not clean & there was no toilet paper available."
• "No toilet cubicles had any toilet paper in whole building, simply unacceptable for a bar this size."
• "Toilets were a little short of sparks clean which was a bit of a surprise, especially early evening when it was far from busy."
• "The floor was sticky, tables sticky, generally felt cheap and uncared for."
• "Toilets were a mess, no door locks in the gents, filthy seats, broken toilet paper dispenser."

Value for Money

Pros:

• "Food was good & reasonably priced."
• "Good price."
• "The food was reasonably priced."
• "Very reasonably priced drinks considering the location!"
• "We felt sooo comfortable here. Very reasonable prices- we are deffo coming again."
• "Their lunch menu is very reasonable."
• "Good food & drinks, good atmosphere, beautiful views, good seating inside & outside."

Cons:

• "Cocktails were small & overpriced."
• "£48 for 2 beers, 2 glasses of rose, 1 small plate of calamari and 4 chicken wings! Service charge added???"
• "Portions were very small for price."
• "Food not great. Drinks were good but service was slow which is a shame as paid for bottomless brunch but had to wait ages for drinks each time so ended up quite expensive for what we had."
• "The drinks were OK but over priced and quite gimmicky."
• "Food was not bad but overpriced for what it was."
• "Hard to believe it’s £18!"