Honest Burgers South Bank Reviews Summary

Food Quality

Pros:

• "The food is perfect, the burgers and chips here are the best I’ve ever had."
• "The meat is always juicy and full of flavour, the bun is soft on the outside and crispy on the inside."
• "Consistently delicious. Incredible quality."
• "Their burgers are reliably yummy and they have the best seasoned burger joint chips."
• "The food was prompt, staff helpful and friendly, couldn’t fault it."
• "I tried the specialty of the month it was delicious and the prices are fair."
• "The food was amazing but waited maybe 25/30 minutes, after finishing the meal, for the bill."
• "Food was delicious and one of the tastiest burgers and meals I have enjoyed for a while."

Cons:

• "Food came out very fast, tasted like it had been sitting a while."
• "Tiny burger, buffalo wings tasty but with little meat, rosemary chips were overpowering and crunchy."
• "However, this time the burger was a little over cooked."
• "The only downside was the patty was kinda undercooked for my liking."
• "The burgers were ok, the Chili was a bit dry and the Singapura had a great texture fried chicken patty but none of the robust, fragrant spicy flavours of South East Asia."
• "The beef burger is good, but rosemary salted chips (fries) aren’t to my taste. They were a little overcooked."
• "We bought two double smash burgers and the fries were green and had a rotten taste."
• "The food was ok and that does not mean bad it was just average but cheap and cheerful."

Service

Pros:

• "Staff are always attentive even when it's super busy."
• "The staff is friendly and helpful. Definitely recommended to all burger lovers."
• "Service was quick and friendly. My-oh-my, when those burgers arrived you could see we were in for a treat."
• "Not only were the burgers delicious, but the service was top-notch."
• "We had tickets for the National Theatre at 1330. Excellent, fast and friendly service."
• "Great place to catch up with friends and have one of the best burger in town. Very attentive and friendly service."
• "The service was friendly and attentive, which added to the overall positive experience."
• "The service was fast. I tried both the pesto and buffalo chicken burgers, and although both were tasty, I personally preferred the pesto burger."

Cons:

• "Staff were working through summer holidays rush hour, they were friendly enough but fairly absent until the bill came."
• "Service is fantastic, very busy branch and they didn't miss a thing."
• "Tasty food, had a bit of a wait, but it was undercover from the rain so was OK."
• "Food was delicious, but my server disappeared halfway through my meal."
• "The food was good, but the service was amazing. People smiling, super amicable, I was by myself, when a table got available they changed me."
• "Service was a little slow. We got water- which we requested 3 times- at the very end of the meal."
• "Had to ask three times for the check, then they forgot us until I reminded them i needed to give them money."
• "Food was absolutely perfect but waited maybe 25/30 minutes, after finishing the meal, for the bill."

Ambiance

Pros:

• "The atmosphere nice enough, attractive interior with good music playing (Goldfrapp)."
• "We were greeted at the door as we arrived and led to a table for two in a very busy establishment. This place is cosy and inviting with an awesome playlist."
• "Honestly good, you can definitely feel the quality; would be perfect if the burgers were just a little bit bigger for the price paid."
• "Fantastic chips, burgers fresh and tasty. Nice friendly service and reasonable prices all in a good area."
• "A wee gem of a place. Lovely friendly staff, quick service and good quality tasty food."
• "Great atmosphere, super friendly staff and amazing food."
• "Great atmosphere, super friendly staff and amazing food. Had the "local" which changes every so often, had a brie like cheese and fermented garlic, absolutely delicious."
• "I went for dinner at Honest Burgers South Bank, and I can say with complete confidence that it is one of the best burger joints in London."

Cons:

• "Also, this outlet plays relatively loud music causing everyone else to raise their voice when talking contributing to the noisy environment."
• "Music very loud, so people shouting over music, music getting turned up etc)."
• "However, the food more than made up for this and it was served quick and hot. It was incredibly fresh. The rosemary fries are stellar!"
• "Very tentative service (had 2 waiters coming up to us at one point asking to take orders about 30 seconds apart!)"
• "The tables are all very squished in but I understand that it is because of available space."
• "It's good quality but the early branches were outstanding. Now it's just one of many."
• "There wasn't a queue so you can eat quickly. The food also came out super fast in my opinion. Good food. Enjoyed it."
• "Very Bad customer Service. Just called (21/02/2022 - 15.00pm)"