Oystercatcher Reviews Summary

Category: Pub Penarth

Address: Terra Nova Way, Penarth, CF64 1SB, United Kingdom

Phone: +442920709836

Rating: 3.9
based on 375 reviews.

Food Quality

Pros:

  • "Food was great and tasty."
  • "The food was very well presented and tasted lovely."
  • "Food was absolutely stunning, I had the Extra Large Roast Beef Dinner and I wasn't disappointed."
  • "The food was awesome huge sized meals, absolutely."
  • "Food very good for the price - we really enjoyed the food here and it was good value."
  • "Absolutely gorgeous Sunday roast. The veg was cooked to perfection with fluffy, crispy, roasties and a large pillowy Yorkshire pudding."
  • "We've travelled the length and breadth of Britain tasting fish n chips along the way and these are without doubt the best we've tasted."

Cons:

  • "The pie pastry was rock hard you couldn't cut it, it was inedible."
  • "Steaks came burnt cold chips and onion rings, my sons lasagne full of Grease completely inedible."
  • "Unfortunately, the food arrived, and the steak was awful."
  • "Food wasn’t up to standard. Ordered a full English and the egg, bacon and sausage was burnt."
  • "Food was cheap but awful processed rubbish. I would never go back again."
  • "The battered halloumi sizzler... was soggy."
  • "The food was awful, the starters which were meant to be marinated, seasoned and cooked in different sauces and spices came out as cooked chicken wings (which had clearly been frozen previously)."

Service

Pros:

  • "Food was piping hot when it came out and served very quickly!"
  • "Wonderful food at a realistic price with friendly, efficient staff."
  • "Despite being full house, staff were attentive & friendly, making for a good experience."
  • "Good service, very competitive prices, friendly staff."
  • "The staff were brilliant, really friendly and chirper."
  • "Fantastic service from both David and Kristin behind the bar and Peter the server for his hospitality."
  • "However, one member of staff named Michelle was exceedingly helpful and even went as far as offering us a free dessert!"

Cons:

  • "The table needed servicing before we should have been seated."
  • "The staff member then came back and was surprised that we hadn't paid- we hadn't been told the total price, or that the machine was even ready."
  • "Low quality overpriced food and terribly slow service."
  • "Service very slow."
  • "We were having difficulties with the app to which no one helped."
  • "The Manager was brusque & disinterested."
  • "The attitude we received from the managers were awful!"

Cleanliness

Pros:

  • "There is a very good one way system which made for a relaxed but very safe approach."
  • "The pub was clean and comfortable."
  • "All clean and tidy."
  • "Fabulous new garden."
  • "The toilets are a fair size and reasonably clean taking in how busy the place was."
  • "Despite the restrictions of covid regs, the landlord was very welcoming and hospitable."
  • "Very friendly and attentive staff."

Cons:

  • "Briefly visited the toilet which had an overpowering stench like an old bus stop/lift."
  • "Very tired and shabby looking place."
  • "Sat in a booth where the carpet was ripped up underneath table...wooden walls around the booth were filthy with stains."
  • "It is in need of a major refurb. Carpets were either very worn or very dirty."
  • "Absolutely disgusting place. Dirty walls, carpet, seating and tables. Food was cold."
  • "The cleanliness of the place has gone downhill especially when using the toilet before leaving."
  • "Needs a refit toilets were disgusting floors all sticky should be shut down for major refurbishment."

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