Bugtopia Hornsea Zoo Reviews Summary

Size and Layout

Pros:

• "For the price of admission, despite it being a small place, it is an awesome little gem."
• "Although it is small you can buy your ticket and keep on coming in and out which is great."
• "It's a great little place to take the family. You could easily get around the place in a short time."
• "Yes it's a small place but at the time it was a 2 for 1 offer. I loved the experience."
• "The lady who did our invertebrates encounter knew an awful lot about the animals."
• "You can go in and out throughout the day is great as the animals won't all be out at any given point."
• "Only small but as it is within the shopping centre it is a good place to pop in and out."
• "Lovely little zoo, filled with many different species of bird, reptiles and of course bugs."

Cons:

• "Used to be good when you sat and the family got to hold Lots of animals but absolutely terrible now."
• "It's OK, it's cheap and cheerful but you can get round in 10 minutes and that's taking you time."
• "Its a lovely place to visit but not very big inside and only takes a few minutes to walk around."
• "We spent £27 for the 5 of us to be all over in 7 minutes."
• "One star for the price but really rundown and not a zoo by any stretch of the imagination."
• "Very very disappointed cost me £12 for us to be finished looking and walking round in 5 mins."
• "This is in a lovely shopping centre and the talk and show by the staff is well worth the money."
• "Bit disappointing as in not as many creatures as I thought there would be."

Staff Knowledge and Friendliness

Pros:

• "The staff were friendly and helpful, and they explained the do's and don'ts of Bugtopia."
• "The staff were wonderful and so informative. Allowed the kids to hold the corn snake."
• "Staff are friendly and informative."
• "The staff members at Bugtopia make this visit a delight. Very helpful and informative."
• "Staff are excellent especially 🦜 parrot talk really good though not a large place."
• "The two staff were friendly, educational and entertaining."
• "Brilliant. There are many places like this and they're all great but the difference with this place is the staff."
• "The staff are well informed, enthusiastic and it's clear they care for each and every animal and insect there."

Cons:

• "Waited around for the reptile encounter, we got to stroke a bearded dragon. No one was impressed."
• "The videos on the website make it look bigger and thought it would be a lovely afternoon out but no."
• "Only gave 4 stars as expected the place to be a little bigger."
• "Staff say to look very closely for stick insects couldn't see any thing apart from a butterfly!!"
• "Was looking for an activity to do in case it rained and we all enjoyed ourselves."
• "What a waste of money. We were in five mins if that."
• "I usually don't rate any place under 3, as I know it is important and they try do the best for us."
• "Very very disappointed cost me £12 for us to be finished looking and walking round in 5 mins."

Animal Encounters and Educational Value

Pros:

• "The talks are well worth attending too."
• "The lady who did our invertebrates encounter knew an awful lot about the animals."
• "We visited as a multi generational family. It was £6 for adults and £5 for children, with under 2 year olds free."
• "Staff were very knowledgeable. Had the chance to hold a tarantula and royal python."
• "Had a brilliant time, held a tarantula that got me over my fear of 'fuzzy babies' (spiders)."
• "Really good bug show, the chap that held it was super into his bugs and extremely informative."
• "Fascinating place, a 👪family oriented attraction, and one of 'awe' for adults and children alike."
• "Exciting place, has a jungle to walk in which is as hot as the amazon rainforest."

Cons:

• "If we hung around for the next show you could hold just a cockroach lol. We didn't hang around!"
• "The only thing worth visiting multiple times a day for would be the Bug talks and interactions."
• "An excellent bugs and lizards and snakes and butterflies and turtles and bird and… palm civet tiny zoo."
• "Don't go in winter clothes, you will feel the humidity. But the keepers do a good job with presentations and information."
• "I found it great watching and touching the creepy Crawleys and listening to the man telling you about what they can do."
• "The talk by the resident expert in mini-beasts was very interesting."
• "A great little tropical experience, I'm not sure I would travel just to go here however if you are looking for something to keep kids entertained."
• "We spent £27 for the 5 of us to be all over in 7 minutes."