McDonald's Reviews Summary

Service

Pros:

• "They offer table service here which is a nice touch."
• "Staff and coffee make the place for me."
• "Ordered using the app no issues collection straight forward."
• "The staff are helpful and polite, the food is normally good and tastes hot and fresh."
• "Staff sorted the problem out but seemed unhappy that I returned to get what I ordered."
• "Friendly and kind staff, my daughter spilled coffee all over by mistake, staff was checking on her, replaced the coffee for free and treated the situation with grace."
• "Staff were so helpful and friendly. We struggled with latest technology on ordering but had all the help needed."

Cons:

• "Staff serving didn't know their arse from their elbow."
• "Very disappointing, the car in front took about 10 minutes dealing with their order."
• "Very poor service, would not go there again, avoid!"
• "Customer service is disgusting and the staff need a lot more training."
• "Had to force my order on a member of staff and after looking at my receipt realized I had a 5p government bag charge."
• "The young manager Alex is very rude, meals wrong on 3 occasions."
• "The new system they have installed is causing long delays on food and drive through."

Food Quality

Pros:

• "It's probably the first time I've ever been to a McDonald's and the fries were actually hot."
• "Food was fabulous as usual."
• "Go here for a great meal, your opinions on Mcdonalds might heal."
• "Food comes fresh as always busy, and wait can be long."
• "The food was hilariously bad. Besides being cold, probably from sitting in a bag on a counter for over 20 minutes."
• "It was clean and tidy."
• "Good value for money."

Cons:

• "Zero stars absolutely disgusting!!!!"
• "The milkshakes didn't really taste like chocolate or strawberry."
• "The chicken nuggets were like rubber vile."
• "The children's meal was disappointing too, cold burger with very little cold rubbery chips."
• "The burgers were almost inedible the fries actually were, I had to throw them away."
• "McDonald's food cheap and cardboard smothered in sauce taste."
• "Vile food, went through drive through, the chips are dry cold and tasted like cardboard."

Facilities

Pros:

• "Nice enough McDonald with a clean and tidy restaurant and clean toilets which isn't always a given."
• "Just been refurbished and extended. Much bigger and lighter. All new tables and chairs."
• "Friendly Staff.. Very Clean..."

Cons:

• "The toilets were so small that there was barely any room to move."
• "Food okay, service adequete and atmosphere like a zoo."
• "The lady with the glasses taking care of the restaurant was super nice, friendly and helpful!"