Address: 88-90 Commercial St, London, E1 6LY, United Kingdom
Rating: 4.7
based on 337 reviews.
Food Quality
Pros:
"The steak was delicious and good quality."
"Great chuck steak, done rare. Tasty and unctuous."
"The flat iron steak was delicious, would definitely recommend getting the mashed potatoes on the side."
"Delicious steak always cooked as asked, and all the sides are delicious too."
"The steak was cooked rare just as I had asked, the side dishes were varied (the macaroni cheese was divine)."
"Steak cooked perfect as always, sides of mac n cheese, creamed spinach and mash went down an absolute treat."
"The classic Flat Iron steak was utterly delightful with the perfect balance of flavor, salt, and seasoning."
"One of the best steaks I ever had."
Cons:
"The steak was ok nothing special and really small."
"The steaks were a little tough, but they’re cheap, so I get it."
"We all ordered medium rare steaks but they were all pretty much medium, some bordering medium well."
"The beef wasn't what I expected, it was fine."
"Steak was cooked perfectly and the sides we chose were tasty. However, they add an optional 10c on to your bill per person for charity."
"The food was alright, but it came out super quickly and at a reasonable price."
"Food is really good! If you are a steak fan, you must visit this place."
"Stone plates and steak were only lukewarm!"
Service
Pros:
"Staff were great, friendly and full of smiles."
"The waiter was very professional, would be good to have the same level of professionalism inside the kitchen."
"Service is quick at this location and I was able to get a table without a booking very quickly."
"The service was fast and friendly. Would recommend."
"Our server Viv was incredibly charming and super helpful, offering a thorough run through of the menu in a very clear manner."
"The staff at Flat Iron London Bridge were welcoming, friendly, accommodating and outstanding."
"The staff are very friendly too. And they’re very patient."
"Really helpful staff, accommodating and attentive."
Cons:
"Service was a bit slow to begin with but it was very busy so is to be expected."
"Service was a little let down by the pop corn on the table."
"I was excited to visit a Flat Iron venue as my flatmate had talked it up as it was one of his favourite venues to eat at... I, and the other 7 people at my table all agreed that the experience and service during our visit was terrible to say the least for a non busy night."
"Food was great but the service was appalling."
"Service can be a bit clumsy... Forgetting to bring sides and clearing table to make space for food items."
"Food is really good! If you are a steak fan, you must visit this place. Dining here is definitely a unique experience.. on getting seated you would be given complimentary popcorn, and on leaving you are given free ice cream! I totally loved the experience of dining here :)"
"Unfortunately, a big disappointment. I was encouraged by the good reviews but I don't understand them. The steak was cold. The worst fries I have ever eaten, also not very warm. They tasted like oil soaked paper. The pepper sauce was very sweet. One plus is the friendly service."
"The steak was cold. The worst fries I have ever eaten, also not very warm. They tasted like oil soaked paper."
Price & Value
Pros:
"Flat Iron is one of my favourite steak restaurants in London. Great value for money."
"The steak is great and the sides are yummy. We order a few of them all and share them between us. The popcorn on arrival is a nice touch as is the ice cream on your way out."
"The steak was cooked rare just as I had asked, the side dishes were varied (the macaroni cheese was divine), and the service was great."
"The classic Flat Iron steak was utterly delightful with the perfect balance of flavor, salt, and seasoning. The beef dripping chips were crispy and weren't too overpowering."
"Flat Iron is a friendly, accessible place with a simple easy to choose from menu. Excellent value food and drinks allowing you to enjoy dining without stressing about the bill at the end."
"This place is way overpriced for what you get I payed £22 each for steaks that comes with a side and I wasn’t even full after I left and I’d been eating before that."
"This location provides ample space, making it ideal for accommodating large groups. They offer a pleasant communal table, fostering a friendly atmosphere for socializing and meeting new people. As an added bonus, they provide complimentary popcorn while you wait for your food. The menu and service are consistent, ensuring no surprises and a reliable dining experience. If you're seeking a reasonably priced meat dinner, Flat Iron is an excellent choice."
Cons:
"This place is way overpriced for what you get I payed £22 each for steaks that comes with a side and I wasn’t even full after I left and I’d been eating before that."
"Overall, we had a good experience at Flat Iron. Steak was cooked perfectly and the sides we chose were tasty. Also the extra ice cream at the end of the night is a great bonus! My only complaint is that they add an optional 10c on to your bill per person for charity."
"The food was good and the staffs there were friendly. They supplied free popcorn before the meal and ice-cream after the meal. The steak was delicious and good quality. Their service was quick and nice, especially the super kind waiter Oliver, he served me really well and he can even speak some Chinese which was impressive."
"I am sad to write this review because the food was overall good (as you can see in the picture) with the exception of the chips which were one of the worst I have ever had. The service was very good with a very friendly staff but at the reception and during the lunch."
"Delicious steak always cooked as asked, and all the sides are delicious too. My personal favourite is the aubergine bake and the mash! Really love the free complimentary ice cream at the end of the meal too."
"The food was good and the staffs there were friendly. They supplied free popcorn before the meal and ice-cream after the meal."
"The food was amazing, but the service was even better! Our server, Raymond was the best server I've ever had! He was funny, attentive, and made some great suggestions on food and drink. My friend and I had a blast. I recommend the aubergine and mash for sides. I'll definitely come back."
"Haven't had them steak in ages. Over the fact that I love this chain, still i am leaving the place never disappointed. The price is been slightly increased but the quality is still pretty good."