Steak on the Green Steakhouse Reviews Summary

Category: Steak house London

Address: 31 Haven Grn, London, W5 2NX, United Kingdom

Phone: +442089911350

Rating: 4.4
based on 569 reviews.

Steak Quality

Pros:

  • "My husband spent the majority of the meal telling me how his steak was the best he had ever eaten outside of South Africa."
  • "Our steaks were cooked perfectly to our liking."
  • "We loved the Wagyu ribeye, it was amazing."
  • "Surprised to find this steakhouse that serves very good steaks. The rib-eye to share was cooked to perfection."
  • "The steak was cooked perfectly, though the plate was a bit too watery."
  • "Wow just wow. Food was amazing. One of the best stakes I've had outside of South Africa."
  • "The steak was cooked to a perfection. The mac and cheese was nice too."
  • "The steak was undoubtedly the best I've ever had, with perfectly seasoned and seared meat that was cooked to juicy perfection."

Cons:

  • "Dined at the restaurant last night and splurged £50 on a Ribeye that turned out to be a mediocre disappointment."
  • "Unfortunately, the quality of the steaks has really deteriorated. The steaks were very dry and overcooked."
  • "One steak was miss ordered so that left one person behind, the steak that came was rare for medium/rare."
  • "Ordered the fried calamari with tartar sauce for starters, the calamari was tough/chewy."
  • "Sadly we didn't have the best experience. The steak was blue despite asking for it to be medium rare so had to send it back."
  • "Bone marrow starter nothing short of inedible, NY wagyu steak not cooked very well at all."
  • "The steak wasn’t piping hot when it arrived to the table. The steak wasn’t rested properly as there was still blood running onto my plate."
  • "Ribeye steak was OK but very rare and had a lot of blood. Wagyu was horrible tasted raw."

Service and Staff

Pros:

  • "The staff are very friendly and attentive - they even sang Happy Birthday to my husband when they realised the reason for our visit."
  • "Great family friendly atmosphere and great food with attentive, down to earth service."
  • "Staff were very cordial, recommended the halal menu without us needing to ask for it, and overall very professional."
  • "Waiters are very attentive and made sure to check up throughout if we needed anything. Very caring and made the experience great."
  • "Our waitress was fantastic, she had such a bubbly personality and really made us feel welcome."
  • "The food was absolutely immense as always, the service was amazing and everyone very attentive."
  • "The team was so friendly and accommodating. I can’t wait to return with friends and family."
  • "I thoroughly enjoyed my experience. Servers allowed us to taste a couple of wines to choose one for the meal."

Cons:

  • "Food is great, service was great too. We waited a bit too long for someone to realise that we finished with our mains."
  • "Really disappointing. Service was Okay but I didn't feel the waitress knew much about the steaks."
  • "Service was a bit confused. A few times we were asked the same thing by different members of staff."
  • "Unfortunately, we have been there for the Wellington, but everything was uncooked. I don't mind about the beef but the pastry out was horrible."
  • "Staff were friendly and very polite. Food was delicious and prompt so no complaints there."
  • "Service has always been great, staff are very attentive and friendly. The food is fabulous!"
  • "Service was good , slightly American styled, I’m not sure the service staff need to keep asking if everything is ok, once is generally enough."
  • "I booked this place to ask a couple of questions about the menu prior to booking, the person who responded seemed annoyed at being asked questions."

Atmosphere and Ambiance

Pros:

  • "The atmosphere is warm and convivial, and we were made to feel so welcome and comfortable throughout our visit."
  • "Nice atmosphere inside and it was lovely and warm too on a freezing winters day."
  • "The restaurant is located next to the busy hustle bustle Ealing Broadway tube station."
  • "The atmosphere was amazing. So chilled and welcoming."
  • "There is a lovely calm atmosphere so perfect for a chilled evening meal."
  • "Beautiful little steakhouse. Lovely food, great ambience and very friendly staff."
  • "The restaurant is situated right next to a station so travelling here by train was simple, the area surrounding the restaurant was really nice."
  • "This place was on our list for a while! We went on a warm and sunny evening and got to sit by the open front windows which was beautiful."

Cons:

  • "The restaurant is located next to the busy hustle bustle Ealing Broadway tube station."
  • "They put it in the oven again to make it medium but again, it was not cooked to order."
  • "The only person who seemed to enjoy it was a female bartender. The remaining of staff were swearing and clearly seemed frustrated."
  • "The only negative feedback would be the wine list is totally inadequate for a steak house."
  • "My only criticism and it is a big one is the wine list is totally inadequate for a steak house."
  • "Unfortunately, the quality of our steaks was not so good (party of six). Sections of the Chimichurri steak were over cooked."
  • "The service simply does not reflect the prices charged. They need at least one more member of staff on the floor to watch over the diners."
  • "Generally the food and service is good, although a few things let down my visit recently."

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