Gracechurch Shopping Centre Reviews Summary

Shopping Experience

Pros:

• "Been to many towns but not like or as friendly as Sutton town. Gr8 and helpful staff in all stores and love the burgers outside boots. 5 star."
• "It's a lovely place to spend your time and money ;)) Here I discovered the huge Art Gallery in the place of the ex BHS shop."
• "Very nice place to go for a day out car bus train like me all the shops you can think of lots of restaurants cafes 4 very good pubs."
• "Love going shopping to Grace church shopping centre as I lived in Sutton Coldfield once upon a time."
• "Great range of shops to choose from. Including both groceries (M&S) and clothing (Next, H&M etc)."
• "An extremely pleasant and well maintained shopping destination. Love the selection of shops."
• "Love this place, great shops and very friendly helpful staff."

Cons:

• "Good clean shopping centre but very few shops remain open which makes it a little depressing."
• "This centre has certainly seen better days."
• "Too many shops closed. M&S, Next, BHS and many others."
• "The number of shops that have closed has made this virtually a ghost town."
• "Lacking in retail variety. Extremely sad to see Marks and Spencer's go."
• "This shopping centre has sadly been run down, most of the big shops have disappeared."
• "More shops closed than open, can't see the point of putting decals in the windows showing what could be here."

Parking and Accessibility

Pros:

• "But only £1.50 to park for 2 hours."
• "It is disabled friendly shopping centre. Lots of parking space too."
• "Parking is a bit expensive but there is an old fashioned car park nearby that offers the same spaces which is very cheap."
• "There is ample parking at reasonable cost if you are driving and regular public transport if you are not."
• "It's right in Sutton Coldfield's centre, easily accessible by public transport (bus and train)."
• "With its own multistorey car-park at reasonable charges, very safe, and further parking facilities available in the nearby vicinity."
• "Parking is easy with a number of car parks with reasonable prices dotted around the town centre."

Cons:

• "Oh and the parking isn't free and a pain at the best of times. Avoid if possible!"
• "Charged £9 to get car out. This sort of inflexibility will not help keep people coming to use Sutton town centre."
• "All the car parks around the town centre have switched to pay by phone with no option to use cash which I don't like."
• "Was ok but if I am paying a fee to park in the parent spaces on level 2, then I want it policed better."
• "The car parks should be far more accessible and much cheaper rates I don't like the idea of New Hall car park and method of payment."
• "We were delayed getting back to the carpark and had 2 cars locked in overnight. Security hung up the phone repeatedly."
• "Why were there so many people walking around without face masks on the first day of opening yesterday, and not one covid Marshall in sight."

Atmosphere and Environment

Pros:

• "Nice place for a communal friendly rendezvous or just chilling on your own."
• "Mostly clean an tidy shopping centre with small rides for the young ones and a good choice of outdoor vendors for a Fair variety of food."
• "A great central place to explore Sutton Coldfield."
• "Lovely place to shop and relax."
• "Well kept with a decent array of shops, cafés, coffee shops & bars."
• "This shopping center is usually very clean and they are very good with local covid restrictions."
• "Lovely shopping centre, with a warm hospital atmosphere."

Cons:

• "This shopping centre is ok but I really think this Mall needs knocking down and rebuilding."
• "Very unfriendly attitude of the 2 attendants at the toilet."
• "A rather rundown shopping centre full of hyperactive teenagers hanging around on every corner."
• "Only thing was the tables and floor could have been cleaner."
• "Some unsavoury characters also hanging around."
• "Far too many walls blighted by mindless graffiti, litter and dog mess everywhere."
• "Desperately depressing place to spend an hour..and that was before the rain came tumbling down!!"