Address: 54A Broadway, London, E15 1NG, United Kingdom
Phone: +442085365350
Rating: 4.2
based on 546 reviews.
Shopping Experience
Pros:
"One of the best shawarma I have eaten since I came to England."
"The Stratford mall, has been one of favourites, for many many years, very multi cultural as regards foods, clothing etc."
"Great shopping experience and one can find most of the brands people love."
"Stratford Shopping Centre in London offers a fantastic shopping experience with a wide range of stores, from fashion to electronics."
"The Westfield shopping mall at Stratford is very pleasant to visit with a good variety of home and clothing shops as well as banks, tech and phone shops with a range of eateries."
"Really nice shopping center 2 mins from the tube station. All known shops such as h&m, primark, Accessoires, uniqlo, deichmann etc available."
"One of the best malls in London! With the world cuisine and fast food which is opened until 9pm but few are opened until 10pm like MC Donalds, Popeye's etc."
Cons:
"However, it really needs a proper touch up as it's aging."
"Modernisation brings over crowdedness."
"However, i hate the fact that its so crowded specially on weekends."
"The most annoying shopping centre. There's loud music playing throughout the place and shoppers are bombarded by gigantic advertising screens."
"It's chaotic in here and smells - poor shopping experience throughout but it has all the basic shops one might need."
"Crowded and non hygienic. No bench, no place to sit down unless you go in one of the very few eateries."
"Shopping during the weekend in the shopping center should be a relaxing time and because of how busy it is it's just a bit stressful."
Accessibility & Convenience
Pros:
"3 floors of household named stores, centre with car parking, toilets."
"With good transport links at its hub station Stratford."
"The mall is easily accessible via public transportation, with several bus and train options available."
"It is well served by public transport as well as plenty of car parking available."
"Easy access to and fro Stratford Train Station and Stratford City Buses."
"Very close like minute away from Stratford Station."
"Also very easily accessible with the tube and train station nearby and a bus station not too far away."
Cons:
"It could do with a bigger seating area as it is cramped and gets full quick."
"The only draw back is there are so many steps to climb to reach the centre and elevators always have a long line."
"People with knee problems or any other physical issues will find this difficult. The escalators don't work most of the time even now."
"Transport connections convenient to arrive at the shopping centre but travel to the areas around...? Can be iffy."
"However, the fact the centre cuts Stratford in half and doesn’t provide enough lifts for easy access to and from E20 and the park is a big drawback for me."
"Parking is charged including for blue badge and car park entrance a little difficult for larger vehicles."
"You have to make sure which exit you take as you may have to walk a lot if you take a wrong exit."
Customer Service & Safety
Pros:
"I was served by a lovely lady (dark brown hair) and she was amazing."
"For the most part, people are helpful and friendly, the shops are generally clean, and the services are very good indeed."
"During normal hours there is a good security presence."
"We received a letter from Shopping Centre management saying that our bag was found and it's in safe hands with Security team."
"Thank you very much Stratford Shopping centre management and the security team. Keep doing a wonderful job. Well done."
Cons:
"For the most part I enjoy going to this shopping mall you can find some interesting buys. The only concern I have is safety quite a lot of teenagers hang out there pretty boisterous and loud would not recommend taking children here."
"Was eating my dinner last night up on the top floor, when all of a sudden a huge fight broke out, feet away."
"Stratford is a bad and scary place to be travelling to because whenever I go their I always see a lot of crimes and fights happening."
"It has a reputation of being less safe at night and the security presence is minimal."
"I've often walked through here at night and there were people shouting and the occasional fight."
"There's too much drunk people in that area, all this crime behaviour really needs to stop please."
"There has been an increase of crime and vandalism on cars etc... Not so child-friendly area."
Facilities & Cleanliness
Pros:
"Plenty of clean toilets."
"Clean, updated and central mall with many great shops and food choices!"
"It's got car parking and lavatories baby changing."
Cons:
"Shopping centre clean....not many seats to sit down inside."
"The mens toilets stink and have broken seats and broken flush buttons and roll holders."
"Public toilets were pretty rank to be honest stank so bad I nearly chucked up."
"However, the toilet facilities are horrendous and need major maintenance / updates."
"The toilet areas... Disgusting every time I go... Only cos I am soooo desperate.... filthy every time...all the women complaining."
"Been going to Stratford Mall for years, yesterday went to coffee shop and there was a mouse running round."
"Definetely this mall needs an upgrading, its quite dirty especially there restroom and there are lots of stores that have closed."