The Parkstone and Heatherlands - JD Wetherspoons Reviews Summary

Staff Service

Pros:

• "Very busy day in The Parkstone but didn't stop the blonde lady staff from making a joke with us."
• "Good range of drinks at good prices. Great pizza. Friendly staff."
• "staff friendly and happy to help."
• "Staff were really friendly and perfectly willing to help."
• "The staff who are professional, helpful and good natured."
• "Service is great and the staff were friendly and professional."
• "The staff here are brilliant; both friendly and professional."

Cons:

• "Some of the staff need to know how to smile and be friendly 50% we're OK but some quite rude and blunt no customer service skills."
• "Gnormless young girl serving behind the bar hardly spoke and definitely did not even try and force a smile."
• "Don't bother. Went there this evening, no staff serving at the bar."
• "Staff didn't seem very happy all the some food but it was cold told the waitress did not want to know very disappointed."
• "No frills pub and cheap but let down by sticky menus, empty bottles of sauces and inattentive staff."
• "Poor standard of service. The staff seem more interested in chatting to each other and messing about."
• "Very rude waitress that didn’t want to give me her name!"

Food Quality

Pros:

• "An amazing weatherspoons, provides some of the best peas I've tasted in my culinary career."
• "The food and service was great."
• "The food is cheap, the drinks are cheap and for the price they are great."
• "Ate here twice in the week that I stayed in Winton and I have to say the staff and the food are of top quality."
• "I ordered one of the new (vegetable) pizzas, which was soo tasty, will definitely order it again."
• "The traditional breakfast was yummy and the tea was nice and fresh."
• "The food was amazing as well, I had a pizza!!"

Cons:

• "ordered food, stone cold, chips awful."
• "If I could give lower then a 1 star then I would! Terribly bad food all microwaved including the chips that where solid and undercooked."
• "Food quality is awful. The chips are always soggy, undercooked or taste sour."
• "The menu was very small and the food undercooked."
• "Ordered food, came out cold, sent it back, and they just microwaved it and gave the same food back."
• "A huge plate of greasy stodge that wasn't cooked at all or way overcooked."
• "Food was very low quality for a spoons."

Atmosphere & Cleanliness

Pros:

• "A nice friendly atmosphere where other patrons openly chatted to us."
• "Still, I did enjoy how cheap their drinks are and they take health and safety very seriously - even more so since lockdown! Bravo!"
• "This branch of 'spoons is one of the friendliest going. The staff are great and there's a great mix of clientele which makes it a favourite for people watching over coffee."
• "Always has a great atmosphere we had a great laugh there drinks are reasonably priced."
• "Great evening with friends good service good atmosphere, nice crowd."
• "The atmosphere is typically friendly."
• "Really good atmosphere in a cosy, pleasant, town centre pub."

Cons:

• "The toilets were a bit grubby, could have done with a clean."
• "Desperately needs a refurbishment though."
• "Very badly needs to be refurbished all the carpet and furniture are filthy and disgusting."
• "Absolutely zero atmosphere, should be renamed 'the undertakers waiting room'."
• "None of the tables were cleaned with menus actually stuck to the surface on a couple."
• "Sticky table, rowdy customers in for an all day session, spoiled the atmosphere."
• "Escorted to dirty table."