The George Tapps Reviews Summary

Staff Service

Pros:

• "The staff here are amazing, so kind and funny."
• "The staff are attentive, food service is efficient and quality of food received is good."
• "The staff is absolutely lovely and friendly."
• "Phil is always about the service."
• "Service with a smile :))) will definitely come back here again!!!"
• "Great service, great atmosphere and great fun."
• "The bar staff were very friendly and helpful."

Cons:

• "I came in for a quiet lunch for a work mates leaving drinks. I had a cheese baguette with me which I started eating I was then approached by a member of staff called Menny she was rude and angry and tried to embarrass me in front of my co workers for eating food I had brought in."
• "Having visited the George Tapps a few times now for a drink and food and on every occasion I have been completely ignored by the female bartender."
• "The manager was the rudest person I have ever met!"
• "The level of customer service was appalling."
• "Never seen a pie without any pastry though? Ordered a craft beer and a Doom Bar and everyone at the table thought they just tasted of water."
• "Horrendous service. Three weeks ago i ordered some drinks. The order did not go through but my money still got withdrawn from my bank account."
• "Rude and not willing to stick to their word and very unorganised!!"

Atmosphere & Facilities

Pros:

• "This is the main pub for sports, especially football. Big screen makes it 10x better. :)"
• "I liked the atmosphere and the friendly stuff."
• "The atmosphere was fantastic."
• "Lush food, and such a great atmosphere."
• "Good pub. Massive garden. Good DJ. Good beer. Good cocktail."
• "GREAT VENUE, GREAT VIBE."
• "A good pub to go out on Saturday evening. You have a huge variety of possibilities."

Cons:

• "Nice TV's to watch sport but half the menu items not available and only one vegan option, that had chilli."
• "I only went to this place because my friends were already going here to watch the football & I wish I had never bothered.. this place is a dump."
• "It was quite difficult to order a drink, the place was full of people at around 20h30 and there were only 2 bartenders."
• "Food is bland, Overcooked. Lack of sauce on the burnt wings. Burgers massively deceiving, nothing like what the menu describes."
• "Place is so dirty .... moldy glasswashers ... beer flies everywhere ..."
• "The bar staff were incompetent and had no sense of urgency whatsoever."
• "Food took ages to come and then everything was overcooked."

Price & Value

Pros:

• "Nice pints of London Pride and TT Landlord, reasonably priced too."
• "Very friendly staff..beer ranges from £3 upwards and there pub grub is very nice and a reasonable price for the area."
• "Good food and was impressed there is multiple veggie options."
• "The prices are decent."
• "Very impressed with the range of ales and the prices."
• "Lovely food, value for money and great setting!"
• "Food here is quality considering the price."

Cons:

• "Before the game 1 pint of birra moretti was 5£ During the games they put prices up to a 5,30£."
• "£4.70 for two colas out of the pump they are having a laugh."
• "Me and my friends all bought the same round- double schnapps and lemonade 2x double rum and coke and we all go charged different prices - ranging from 16.80 - 20.95 … a joke…"
• "Paid £40 for a table for the boxing and explained you would get it off your drinks they stopped doing table service turned the app off so you couldn’t order on your phone and took an hour to get a drink."
• "The plastic cups they used weren't the correct size. I poured my full plastic cup into my old glass and it didn't fill it."
• "Minus - sticky uncleaned tables where I sat, very poor real ale, 20 + min wait for a small breakfast when pub empty."
• "By far the worst customer service I’ve ever had, never ever go to the this pub."