Capital Restaurant Wood Green Reviews Summary

Staff and Service

Pros:

• "The staff are very friendly and quick to serve."
• "Great service, very friendly staff."
• "Wait staff were very quick and attentive."
• "Staff very friendly and helpful with menu and feel they take care of you."
• "Staff was on point and the place was clean."
• "Staff were lively and meet our needs."
• "The staff are super friendly and can't fault the service."

Cons:

• "Staff is good even though through my experience they are a bit in the slow side of service."
• "Stuff is really rude and unprofessional."
• "Some staff are not as flexible as they should be. Some even seem arrogant."
• "I am absolutely disgusted at the level of customer service and care they show or provide."
• "Very poor and unprofessional customer service."
• "Waiter didn’t even bother to ask if there was a problem."
• "The food was undercooked and some staff were quite rude."

Food Quality

Pros:

• "The baklava did fall short, though - it tasted a bit cheesy."
• "The bulgur is well seasoned also."
• "The meat (kofte), which is not overcooked or dry, however, all other meats are equally juicy and tasty!"
• "The hot pitta with the hummous and dip was wonderful as was the pickled salad."
• "The food is always consistent with solid portion sizes."
• "The food is always on point here."
• "The food does taste nice."

Cons:

• "They have removed the drink and rice pudding from the order and shrunk the size of the other parts of the order. Not worth the £35."
• "The food? Way below standard but mostly the bulgur rice smelt and tasted of mold."
• "The meat was of a low quality. I often had to pick bits of gristle out of my mouth."
• "The food was really tasteless and got poor hygiene.. we found humans hair in our order."
• "The cheese pastry was not fresh at all they just warmed it."
• "The food tasted like microwave meals very bad."
• "The food quality is very bad. I was poisoned by the chicken soup."

Value for Money

Pros:

• "For 2 people we paid under £40 mains and drinks."
• "Excellent value for money."
• "Incredible good price. Average price per person usually around ￡8."
• "Prices are good. Worth a visit."
• "The bill came to just over £9 each! Fantastic value in my opinion."
• "Prices are definitely better than South East London restaurants."
• "Great food for the great price!"

Cons:

• "I think it's pricey."
• "Prices are too high. On the door the price was 10 for chicken DONER kabab, but they made us pay 12 + 10% tip added to the bill without your permission."
• "This restaurant has deteriorated since it switched from Charcoal Grill to Capital Restaurants."
• "Prices have risen, but still affordable for what you are getting, which is a lot of food."
• "Drinks were expensive as was the food, it’s Wood Green not the West End."
• "This time food was really delicious but SO EXPENSIVE!!"
• "You pay more but get less items on the menu."

Ambience and Cleanliness

Pros:

• "The restaurant has a great atmosphere."
• "The place had a good ambience,so it's worth it."
• "The atmosphere was friendly, helped by the attentive and welcoming staff."
• "What a beautiful and clean restaurant."
• "Ambient, Turkish style of interior, matching plates and serving dishes."
• "Nicely decorated place. Really have updated it considerably."
• "Great atmosphere, quality food and a warm welcome to boot."

Cons:

• "Toilet cleanliness is an issue as with most restaurants and public places."
• "The sitting area upstairs is tight, maybe off peak hrs it will be ok, but during peak hours it was so busy and no space."
• "No parking and decor is poor. Not really a posh place."
• "It's freezing upstairs don't get me wrong they were clean but it's cold."
• "Only one bathroom for each gender and it smelled really bad in there."
• "When we got a table it was not clean and there was rice on the chairs."
• "Really loud. Atmosphere is quite hectic."