Address: 154 Hoe St, London, E17 4QH, United Kingdom
Phone: +442036746106
Rating: 4.3
based on 123 reviews.
Food Quality and Taste
Pros:
"The food was phenomenal. I really enjoyed every bite of it."
"The smash burger contained two patties. The meat wasn’t as tender as I would have liked it but the rest of the burger made up for it as it brought out other flavours."
"The meat was incredibly succulent and tender, so it was practically melting as I would chew it."
"The Wagyu burger was pretty poor and not worth £13.50, very little meat, too oily and padded out with lettuce and turkey bacon."
Cons:
"Both the burgers were quite average.. there was no flavour even though they looked so tempting."
"The only thing that was nice were the wings."
"The chicken burger you get on Deliveroo is not the one pictured from the restaurant! For delivery they share kitchen with the Korean Fry Chicken place next door."
"Very sad, arrived with soggy undercooked chips, low quality burger with no finesse."
Service and Staff
Pros:
"The service was really good, the staff was kind, accommodating and friendly."
"The staff are very helpful and friendly especially Claudia."
"Customer service couldn’t be any better, first let off with a bit of money, shop allowed us to eat in near closing times didn’t show a single speck of attitude."
"The staff did a great job overall. Much better compared to many similar shops in Walthamstow."
Cons:
"I felt compelled to do so due to the unpleasant attitude displayed by the manager, Ana, and the establishment's owners."
"Restaurant did not offer us any compensation for the hair in his burger which shows very bad customer service."
"The manager was shockingly dismissive of my complaints as well."
"The gentleman who was serving us was very nice however the lady who was giving us drinks was being very weird about it."
Ambiance and Decor
Pros:
"The place has an interesting decor and great service overall."
"The restaurant looks very interesting and it was honestly a great experience."
"The atmosphere fits a traditional gourmet burger setting."
"The seatings and space are nice, because the layout allows room to walk to and where you need to go without making you feel like you’re climbing on others."
Cons:
"As for the atmosphere, they need to make it a bit bright.. i get that the interior is supposed to have a rusty graffiti vibe but still it needs to be updated."
"The chocolate milkshake was a bit of a let down, tasted more like vanilla then chocolate and was quite underwhelming."
"The previous family run company was far much better (Brioche burger). There is nothing special in the menu and the burgers are quite pale."
"The atmosphere was cold and uninviting, and the food was similarly underwhelming."
Value for Money
Pros:
"Quality food, really good service, very clean and reasonably priced!"
"The burgers were nice and tender, however, it seemed very artificial especially after how mine and my friends stomach reacted towards it."
"The burgers were amazing, the meat was perfectly cooked and juicy, and the staff were super friendly when we phoned to check about my partners allergy."
"Nice place, gives nearby Proper Burger a run for its money. Short and sweet simple menu."
Cons:
"Honestly, not sure what the hype is about. Overpriced for the portion and the taste of the food."
"I used to go to this place often but they’ve started to drastically and embarrassingly reduce portion sizes."
"It's been a while since I've been to B.O.B and I was very disappointed. The food was overpriced and didn't taste as good as I remember."
"Went to try the hype yesterday. But wasn't impressed. Brioche Burger is the winner from miles away. Sad that such a great little Burger joint went away to be replaced by a commercial one."